McAfee Proxy Service Module Stopped working, any help?

Question

I am running Windows Vista Home Premium SP1 v.275 and I have the problem where I get the error message McAfee Proxy Service Module Stopped working.  This happens the first time i open Internet explorer or try to sign into Windows Live Messenger. I had this problem and blamed it on upgrading to Vista so i did a clean install of Vista then installed all vista updates including Service Pack 1 (i was invited to beta test it).  I then logged onto my McAfee account and downloaded McAfee SecurityCenter and installed it. It seemed to function normally the first few times.  I ran Vitual Technician and it said it found and fixed problems, it wouldn't list the problems found, this seemed to make my problem worse! Windows Directs me to the following website as a solution but it itsnt a solution: http://forums.mcafeehelp.com/showthread.php?t=205059 My system is a Dell Dimension 5150, 1GB RAM, 32-bit, Dule Core 3GHz Pentium D Processor. My system is guaranteed Windows Vista Capable by Dell there for I expect full Vista compatibality, I want answers and a solution!   Here are my error reports: Product McAfee Proxy Service Module Problem Stopped working Date 26/10/2007 10:54 AM Status Solution Available Problem signature Problem Event Name: APPCRASH Application Name: mcproxy.exe Application Version: 1.2.138.0 Application Timestamp: 461e42ac Fault Module Name: mcadaptr.dll Fault Module Version: 8.2.137.0 Fault Module Timestamp: 461c1acc Exception Code: 40000015 Exception Offset: 0000259f OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 3081 Additional Information 1: f86b Additional Information 2: 819bb4fe316651d41f0a80196a4a58e5 Additional Information 3: 9b54 Additional Information 4: bd6d3a09781a1c3c9ece96da13fb63f9 Extra information about the problem Bucket ID: 415585701 Product McAfee Proxy Service Module Problem Stopped working Date 26/10/2007 11:22 AM Status Solution Available Problem signature Problem Event Name: APPCRASH Application Name: mcproxy.exe Application Version: 1.2.138.0 Application Timestamp: 461e42ac Fault Module Name: mcadaptr.dll Fault Module Version: 8.2.137.0 Fault Module Timestamp: 461c1acc Exception Code: 40000015 Exception Offset: 0000259f OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 3081 Additional Information 1: 7fa4 Additional Information 2: d50c9ecd933ffde2283a9746af7d4ab9 Additional Information 3: e334 Additional Information 4: 95b64dbbcd641ec8dc01fe5a0080ca4e Extra information about the problem Bucket ID: 415585701 Product McAfee Proxy Service Module Problem Stopped working Date 28/10/2007 9:49 PM Status Solution Available Problem signature Problem Event Name: APPCRASH Application Name: mcproxy.exe Application Version: 1.2.138.0 Application Timestamp: 461e42ac Fault Module Name: mcadaptr.dll Fault Module Version: 8.2.137.0 Fault Module Timestamp: 461c1acc Exception Code: 40000015 Exception Offset: 0000259f OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 3081 Additional Information 1: f86b Additional Information 2: 819bb4fe316651d41f0a80196a4a58e5 Additional Information 3: 9b54 Additional Information 4: bd6d3a09781a1c3c9ece96da13fb63f9 Extra information about the problem Bucket ID: 415585701

goorambatman · Answer

This is McAfee's Reply (31/10/2007):   Dear D*****, Thank you for contacting McAfee Consumer Online Support. My name is Nadim Sheik. I understand this is a known issue and we are trying our level best to resolve this issue. The fix will be available through automatic update within 15 days . Actually it will be part of the 2008 product line release, which should happen very soon. I hope that I’ve answered your questions effectively. If not, feel free to contact support again. Please include all previous correspondence when replying. You may receive a survey from McAfee in the next couple of days that will give you an opportunity to provide feedback on the support I’ve offered.  Regards,

saskiab · Answer

Hi, I have the same probleme with this Mc Afee Proxy Service Module so I have problems to connect myself on internet and I need a solution. Thank you, Saskia

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