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32568
[Moved] Explorer.exe "Hard Error" -- Vostro 270
I realize this seems like a software error, but I cant seem to find info about why this error pops up.
Windows 8, 64b, upon boot goes to pop up box: Explorer.exe (at top) then says Hard Error. Uninstalled BitDefender thinking that was the issue, was locking up (blue screen with sad face) when I was on firefox; uninstalled FF and installed Nightly.
Any help??
B
pmiconsultants
16 Posts
1
March 19th, 2013 08:00
It was not a tdl3 infection. I figured out the issue when I went to reformat the hard drive. It was a memory issue. I had thrown Corsair after market memory in right from the start and it wasn't working right. When I went to reformat, I got a memory error message, opened a chat session with Dell support and finally tried memory out of another box. The weird thing is that all of the system diagnostics said everything was fine until such time I reformatted.
speedstep
9 Legend
9 Legend
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47K Posts
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March 18th, 2013 13:00
You have malware time to start over.:emotion-9:
possible TDL3 rootkit infection
"STOP: 0xC000000CE UNKOWN HARD ERROR" explorer.exe system warning
Bugbatter
3 Apprentice
3 Apprentice
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20.5K Posts
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March 19th, 2013 07:00
Hi pmiconsultants,
This may not be a TDL3 infection. Is this your computer, or is it a business computer? Have there been any problems with browser redirects? What is the exact error message? Have you run any other security scans other than BitDefender?
Bugbatter
3 Apprentice
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20.5K Posts
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March 19th, 2013 09:00
Thank you for the prompt reply.
I had a feeling that a more detailed history and diagnosis was in order before we jumped to conclusions. Glad to know that you figured it out. Good job! :emotion-21:As long as this issue has been resolved, I am going to close this topic. If anyone has a similar problem, please start a new topic at the top of the forum. Thank you.