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No Desktop - Error message Explorer.exe application error (0xc0000005)
Hi, I have come over from one of the other forums.
Running xp, my son downloaded a virus/hijacker thing and it messed up the boot process of the pc.
Initially, on attempting to boot up, just after the windows login screen, a blue screen error would appear saying:-
'Fatal error in IE has occured at 0028:Coo11E36 in VXD VMM901) + 00010E36.
Error was caused by Trojan-spy. HTML. Smitfraud.c
*System cannot function in normal mode. Please check you security settings.
*Scan your PC with any available antivirus/spyware remover program to fix problem.'
Error was caused by Trojan-spy. HTML. Smitfraud.c
*System cannot function in normal mode. Please check you security settings.
*Scan your PC with any available antivirus/spyware remover program to fix problem.'
and a window would appear over it with
Explorer.exe. application error
The application failed to initialize properly (0xc0000005).
Click on OK to terminate the application.
The application failed to initialize properly (0xc0000005).
Click on OK to terminate the application.
.Following advice, I have deleted some reg entries, and now the wording on the blue screen is not there, ie a blank blue screen. However, I am still getting the window error message about the explorer.exe problem.
Through MS antispyware, i have detected a poss. browser hijack and that has been deleted, but I do not seem to be able to run McAfee, or if i try either iexplore.exe or explorer.exe through task master, the error message pops up again. I have tried opening all of these in both normal and safe mode.
However, if i get bored, I can open solitaire, marvellous!
I attatch the result of the hijack this scan in the hope you can help me:
a) make sense of this mess, and
b) get my desktop back
Many thanks, Ian
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