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Please help. I cannot seem to download spybot program
I have been trying to rid my system of spy and ad ware problems, most recently by trying to download spybot. Although I have broadband, the download never seems to complete. I have disabled my firewall during the last attempt to download sptbot @ c/net, but had the same results. I get a message saying download in progress but it never finishes. What should I do?
jwatt
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June 12th, 2004 16:00
Jim
Texruss
3.4K Posts
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June 15th, 2004 00:00
alecjacobs: If necessary download to a floppy on good machine, run log on sick machine and copy to floppy. Post here from good machine.
We need you to download and install an analysis and repair tool called Hijackthis.
Go here and download the file: http://tomcoyote.com/hjt
Please unzip Hijackthis.zip into a new folder you create in the root (first) level of the C: drive. Name this folder HJT for best and safest results. (don't unzip it into a temp folder or run the file from a temp folder, or the Windows Desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
See my entire Hijackthis FAQ (Frequently Asked Questions) at:
http://russelltexas.com/malware/faqhijackthis.htm
After downloading, and unzipping the hijackthis file into a safe folder you create (preferably a folder named HJT in the first level of the C: drive)...run Hijackthis, click on the 'scan' button and then 'save log' button.
Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt
Special Notice! Hijackthis is a powerful tool that edits the brains of Windows (the Registry). DO NOT FIX anything in the Hijackthis log screen without assistance from the experts! Most of the line items in the scanned log are normal for Windows operation. Hijackthis should identify the vast majority of your problems and enable us to help you clean them off your system.
Stay in this thread for continuity. Reply to this message.
HTH (Hope that Helps)
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at
TomCoyote.com and SpywareInfo.com to help with Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley.