Unsolved
This post is more than 5 years old
4 Posts
0
1186
Replaced hard drive after virus, windows 10 installed, now what?
:emotion-5:On Saturday, the hubs stopped by a coupon site that had a nasty virus and rendered our Dell Inspiron unbootable. He had to do a hard shut down. After that, it never booted into windows again. It limped along for a few hours while I was able to run diagnostics, which reported a failing hard drive, and then eventually it completely puttered out and wouldn't boot at all. Sometime during this process, though I can't remember when, the external hard drive we use for backing up was unplugged. (So yes, I have an external hard drive and was using it for automatic backups, so I have the ability to restore files.)
Rather than take any chances, I ordered a new hard drive and installed it today, and now windows 10 is finished installing.
So I've installed new hard drives before, but have never suffered a virus attack like this.
The question, then what should I do about restoring files from the external hard drive? I used McAfee (which was running at the time of the attack) to scan the external hard drive and it found nothing. (then again, it didn't stop the attack, either).
Is it safe to restore files from file history? (Or alternatively to use the windows 7 version of restoring)?
What's the best, safest way to proceed in order to make sure we don't get reinfected?
asmadking
4 Posts
0
September 26th, 2017 19:00
One more thing... the last time I had to restore files, I was in Windows 7, and I remember having trouble with multiple user accounts. I can't remember which was is right, but I seem to remember that it mattered whether I went ahead and made the second user account first and then restored or whether I was supposed to just restore the files and then that would create the account. Either way, I'd like to know how Windows 10 handles it before I do anything. Thanks!