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622
Search redirects and cant update windows/defender
Hi. First off thanks for looking. Heres my problem. When I try to update windows I get the error code 80072EFE. It has been doing this for a while. I cant update windows defender either. Another problem I am having is when I search anything on google or yahoo I get constant redirects and cant look up anything. Please help me. It has been like this for the last two months and I cant take it anymore.
bren24
3 Posts
0
August 5th, 2010 03:00
can anyone help? Ive seen similar posts about things like this and they all got help. Please. I really need to get this figured out!
kevinf80_1d0ac6
1.1K Posts
0
August 6th, 2010 03:00
Sorry you`ve had to wait, we need to see a HJT log before we can proceed. Proceed as follows and we`ll take it from there.
Step 1
Click here to download HJTInstall.exe
Step 2
Download Security Check by screen317 from HERE or HERE.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Paste those two logs for me in your reply please,
Kevin..
Loretta.Saucedo
8 Posts
0
December 5th, 2010 14:00
Many thanks to your description! I understand this part.