Trying to get rid of trojans

Sorry, did not know that pressing enter at the end of the sentence sent the message!  But to continue: archivem.jar is infected with Trojan.StartPage, Trojan ByteVerify (2 times) and Trojan.horse. Also it says that MSupdater and    a[1].css is infected with dowloader.Trojan. I quarantied the files as NAV suggested, followed the steps for removal ie shutting off system restore, starting in safe mode, update def. etc etc. I deleted the files from the quarantine, ran another scan and detected nothing. restarted my computer in regular mode and ran a scan again with no results. I went back onto the net and noticed that my home page was different and some links that I clicked on sent me to XXX sites, ran a scan with no results. I reset my home page and restarted the computer. Got back onto the net and everything seemed like it was working fine, my home page came up but still some links sent me to XXX sites. Ran a scan with no results. Restarted my computer and got back on the net with my home page different again and NAV said it detected the trojans. I found the files dummy class, downloader, etc in the temp internet folder and deleted them from there instead of going through NAV again. I also did a windows update and reloaded explorer hoping that would solve the problem, but it didn't.  I also noticed that when I did the windows update that an icon "safe hardware removal" popped up in the bar at the lower right. Not knowing what this was I tried to delete it but it won't let me. Is this another component of the trojan's?  . I thought I deleted them, but still I keep getting a different home page and XXX sites when I click on links at times and NAV can't find anything and I've searched the temp internet files and can't find anything there either. How can I stop this once and for all?

I can't seem to find the Virus board in which you advise posting my HackThis analysis.

I tried the other scans but I am still having problems Here is what I came up with:

Logfile of HijackThis v1.97.3
Scan saved at 3:00:04 PM, on 11/6/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\iPod\Bin\iPodSrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\PROGRA~1\Comet\Bin\cstray.exe
C:\Program Files\iPod\Bin\iPodWatcher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\unzipped\hijackthis[1]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.idgsearch.com/ie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.idgsearch.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.idgsearch.com/iec
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.idgsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.idgsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.idgsearch.com/ie
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.idgsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.idgsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://cometcursor.cometsystems.com/funbrowsers/src/
O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - (no file)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: GoogleMS Search Helper - {79369D5C-2903-4b7a-ADE2-D5E0DEE14D24} - C:\Documents and Settings\Todd Cindric\Application Data\GoogleMS.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [CC2KUI] C:\PROGRA~1\Comet\Bin\cstray.exe
O4 - HKLM\..\Run: [iPodWatcher] C:\Program Files\iPod\Bin\iPodWatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/26fa87c7d9b99f69f020/netzip/RdxIE601.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c18cb7498/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {E6D5237D-A6C7-4C83-A67F-F9F15586FA62} (SBFullInst Control) - http://www.spyblast.com/download/SBFull.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{607D602F-D782-466D-9B16-8334AA0B2E4B}: NameServer = 151.201.0.39 151.201.0.38

Thanks For your help with this

Message Edited by ChrisRLG on 11-06-2003 09:26 PM

I did like you instructucted, however I did not see:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

when I opened hackthis and was ticking everything.

plus  I restarted my computer and deleted the files c\program files\comet and c\programfiles\mybar, but I could not find:

c:\program~1\common~2\addres~1\winnet.exe

I restarted the computer, ran hijackthis:

Logfile of HijackThis v1.97.3
Scan saved at 7:33:07 PM, on 11/6/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\iPod\Bin\iPodSrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\iPod\Bin\iPodWatcher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Netropa\OSD.exe
C:\unzipped\hijackthis[1]\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.idgsearch.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.idgsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.idgsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.idgsearch.com/iec
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.idgsearch.com/ie
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iPodWatcher] C:\Program Files\iPod\Bin\iPodWatcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c18cb7498/housecall.antivirus.com/housecall/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{607D602F-D782-466D-9B16-8334AA0B2E4B}: NameServer = 151.201.0.39 151.201.0.38

I don't know anything about

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab

other than my wife uses ofoto for saving pictures online

thanks for your help!

I've been on the net and it appears everything is fixed!

Thanks a lot for your help!

Message Edited by ChrisRLG on 11-07-2003 09:25 AM

hi i have the same problem

Logfile of HijackThis v1.97.1
Scan saved at 07:00:08, on 10/11/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Agfa\AgfaCam\AgfaCLnk.exe
C:\Program Files\Winamp3\winampa.exe
C:\WINDOWS\System32\GSICON.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Windows User\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.idgsearch.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.idgsearch.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.idgsearch.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.idgsearch.com/iec
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.idgsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.idgsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.idgsearch.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.idgsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tesco.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.idgsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.idgsearch.com/iec
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.idgsearch.com/ie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.idgsearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.idgsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.idgsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.idgsearch.com/
O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\DAPBHO.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: GoogleMS Search Helper - {79369D5C-2903-4b7a-ADE2-D5E0DEE14D24} - C:\Documents and Settings\Windows User\Application Data\GoogleMS.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB002" /M "Stylus C62"
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [AgfaCamWatch] C:\Program Files\Agfa\AgfaCam\AgfaCLnk.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RegistryCleaner.exe" /startup
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Run DAP (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net
O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com
O15 - Trusted Zone: http://memberservices.tesco.net
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone-dev.ubisoft.com/dev/packages/GSManager.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {4E544C53-6967-6E02-BBAD-233AD71832A8} (NTLSignup1 Class) - https://tesco.autoregister.net/tesco/NTLSignup.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37609.6169328704
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2A985B65-5B47-460E-98D9-8DCE17C5D324}: NameServer = 194.72.9.34 194.74.65.68
O17 - HKLM\System\CS1\Services\Tcpip\..\{2A985B65-5B47-460E-98D9-8DCE17C5D324}: NameServer = 194.72.9.34 194.74.65.68

many thanks for any help

lee

Well Hondavee4

First, start a new thread we can't mix up dif machines in the same thread, they are all dif and it confuses, it only need the original poster to come back with more problems, and I could give wrong advice when comparing logs.

Second, your version of hijackthis is two versions old, a new one came out Sunday v1.975, download a new one and rescan.

I assume that you have already run updated version of these :-.
Spybot S&D
Cwshredder

I would also ask that you post on one of the spyware problem sites listed by me on my site, I am in all those sites as ChrisRLG. I am currently very busy with other things and each of these logs can take up to an hour to checkout.

If you get a 'advanced member' like me, we have other ways of asking for advice from the experts, to pass on to you.

You could post your log here in this thread and (when I am available) I will have a go at giving advice, but if you go to one of the more specalist sites more experts will be able to help.