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July 23rd, 2009 10:00

[UK] Exposed: Repair Shops Hack Your Laptops


Some computer repair shops are illegally accessing personal data on customers' hard drives - and even trying to hack their bank accounts, a Sky News investigation has found.

In one case, passwords, log-in details and holiday photographs were all copied onto a portable memory stick by a technician.

In other shops, customers were charged for non-existent work and simple faults were misdiagnosed.

 

http://news.sky.com/skynews/Home/UK-News/Sky-News-Undercover-Laptop-Investigation

 

 

Sky News Video Report Here.

 

 

Maybe old news to some, but exactly why I'd never leave my computer into a repair shop in the first place.

 

One store, according to the report:


...demanded an advance payment of £230 for a new motherboard. However, on collection Sky engineers discovered that only the loose memory chip had been replaced. [Store name removed] have since apologised and refunded the £230.

 

This said store is part of one of the largest chains of computer superstores in both the UK and here in Ireland,

Disgraceful.

 

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