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May 3rd, 2013 08:00

Whistler.b.MBR

McAfee says I have Whistler.b.MBR but is unable to delete.  How do I fix this?  I am running Windows 7.

 

Thanks,

 

Darius

3 Apprentice

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20.5K Posts

May 3rd, 2013 14:00

Hi Darius,

If you want to try fixing this as is, Dell Community no longer does one-on-one malware removal.  My suggestion is to post on the Malware Removal Forum at SpywareHammer and have the staff trained in malware removal walk you through the diagnostic logs and a cleanup. They do not use remote access but will advise you step-by-step on what you can do. Please do not attempt to run any additional scans, install software, or use any other tools until an analyst can advise you on the next step. Please use the same username there as you have here. Help is free, but you will need to register there and follow the posting instructions. The instructions will inform you of where to download DDS and how to run a scan to post the output information. Don't forget to check your email and click on the link they send you in order to confirm your registration.

* Whistler overwrites the boot sector with its own code. If the Dell partition or any other Recovery Partition is gone - it's wiped out. There's no way to get it back. You will probably need a Recovery Disk set from Dell. I would try SpywareHammer first and see what they have to say.

Good luck! :emotion-15:

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