I was hit with the PC Stability and Analysis Report, which has created havoc on my Dell 5150 (running XP). I have spent several days trying to clean up my pc, running Malware Anti-Malware, Super Anti-Spyware, Spybot Search and Destroy, GMER, DDS, RootKill, and Hijack This. I even went into the regedit to manually remove any files associated with the virus. After all of this, I ran unhide from bleepingcomputer.com. I believe I have removed the virus and restored my files, however, I cannot seem to restore the programs to the Start>All Programs folder. When I enter in the All Programs Folder, all my applications are listed but many of the folders are listed as empty. I can open up Word documents by clicking individual .docx files, but I cannot find the icon to launch Microsoft Word and other programs. Needless to say, this is making me a little crazy. Any help would be great appreciated. Once again, I truly appreciate any guidence as I am at a total loss about what to do next. Thanks!
To restore your programs to the All Programs menu, try this:
Go to Start>> Run. Type in: regsvr32 /i shell32.dll [Enter] or click OK.
There are probably several ways to restore your programs. Try this and see if it solves the problem.
Forum Member Since 2001
Hi lil matty,
You could also try "Disable changers made to Start Menu" at line #31 (right side) here: http://www.kellys-korner-xp.com/xp_tweaks.htm but considering that you recently cleaned some malware using automated tools, most likely you have the same problem that this person did: http://en.community.dell.com/support-forums/virus-spyware/f/3522/t/19382701.aspx
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