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April 15th, 2006 21:00

remove mcafee from security centre

Hi,
 
My machine arived with Dell's Mcafee trial installed.
 
I have since thoroughly removed this (I thought) and have installed Norton 2004 which I have an existing license for, and prefer.
 
However, windows security centre keeps popping up a message at startup that mcafee is installed, but not operating.
 
Any ideas how I can convince security centre that it should be monitoring Norton, which is running, and fully updated also.
 
Thanks

10.4K Posts

April 16th, 2006 18:00

aljo100

Did you remove McAfee from ADD/REMOVE programs?

bamajim

Training at Malware Removal University

2 Posts

April 16th, 2006 20:00

Hi bamajim,

 

Yes, I did that first and then ran the vscleanup.exe file on mcafee's website. Windows Security Centre still insists on following Mcafee rather than norton though.

 

Any ideas gladly welcomed.

10.4K Posts

April 16th, 2006 22:00

aljo100

Sometimes McAfee is tough to remove

Go to search type in Mcafee (make sure search is set to include "looking in hidden files and folders"

And manually remove it all.

Reboot your pc.

Then turn off your Firewall and turn it back on (off line of course)

It should pick it up then

 

bamajim

Training at Malware Removal University

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