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My brand new laptop is not working properly.
I am using a brand new Vostro 3568 laptop with Windows 10 operating system. I bought it just before 3 weeks through online. Since that time I am facing the issues are
1. Laptop is taking too much time to open.
2. If i connect Wi-Fi from my mobile to laptop, it's works very slowly but working very faster in mobile.
3. When i tried to restore system to a previous date, it took more than 2 hours to complete system restore.
How can I solve these issues and use my laptop smoothly.
Dell-SreejithR
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3.4K Posts
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March 18th, 2019 06:00
Thank you for your message. I apologize for the inconvenience caused. I will be glad to assist you with this.
Is the system purchased directly from Dell or through an online retailer?
Please run a hardware diagnostic by following the video on this link & check if there is an error.
Have you tried a different connection apart from using your mobile as a hotspot?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag
nyc10036
4 Operator
4 Operator
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5.6K Posts
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March 18th, 2019 09:00
Your laptop is probably trying to do a lot of Windows 10 updates.
You should let it complete.
.