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June 14th, 2018 02:00

Support Assistant broken after Windows Update

After installing yesterday's Microsoft Update for Windows 7 on my Vostro 270s I find that the Dell Support Assistant UI consistently crashes.  I am using the latest version of the Support Assistant.  My machine is otherwise well behaved and has had no other recent changes.

 

Any help appreciated.

2 Posts

June 14th, 2018 04:00

Same problem here after the 13June2018 update.  This worked for me:

Uninstall Support Assist

Reboot

go to dell support diagnostics web page for your country and run the short diagnostics test,  and follow the prompts to install Support Assist. Then it runs nicely.

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