Stepan SK1
1 Copper

Vostro 15 7580 problem with blinking pixels

Hello I have a problem with blinking pixels on my laptop I have it for 3 days today I noticed random flashing pixels on a dark background. The drivers have all updated, bios also. This does not happen on an external monitor. And it can be seen on both the boot screen and the bios. This is link to video : https://www.youtube.com/watch?v=fB7NnNHUh_4
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2 Replies
Community Manager
Community Manager

Re: Vostro 15 7580 problem with blinking pixels

Hi StepanSK1,

 

Thanks for posting.  Apologies that your system is not performing as expected.

 

Your post doesn't indicate if you've run the system diagnostics yet.  If you haven't, please run Dell SupportAssist, make a note of any error messages encountered and post back.

If there are no hardware issues, then this may be a software or driver issue.

 

Here is information from you may find helpful:

Troubleshooting a Flickering Display after a Windows 10 Upgrade

How to Fix Monitor Screen Flickering

 

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request. 

 


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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Stepan SK1
1 Copper

Re: Vostro 15 7580 problem with blinking pixels

Thanks for the reply. The problem was solved by the exchange of MB and LCD.

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