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Vostro 5320: Video Card Fail running Manual Hardware Scan
Vostro 5320
Hi, I got a "Video Card - Fail" running a Manual Hardware Scan on my Vostro 5320, which has a Shared Graphics Card - Intel Iris Xe. Would this be a real hardware fault or due to the type of video card.
ejn63
10 Elder
10 Elder
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24.7K Posts
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September 1st, 2022 09:00
Run the diagnostics outside of Windows (F12 a few times before Windows loads, at powerup).
If you do not see any errors there, it's an artifact of support assist probably trying to test hardware your system does not have.
SameSameSame
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September 5th, 2022 20:00
Doing that showed no video card issues, i.e. as you say SupportAssist trying to test hardware the system does not have.
Thanks for you help.