brainbarker
Not applicable

Install of ScaleIO 2.5.0 or vxFlex 2.6.0 fails on CentOS 7

Greetings,

I've been working on this for several days now, and I'm out of ideas. I have a set of three servers, with fresh installs of CentOS 7.5. When I attempt to use the Installation Wizard from the Gateway, the installation fails at the "validate and orchestrate new commands for install" task, with this message:

Command failed: An installation package of type mdm for rhel5 was not found

For some reason, the installer is misidentifying my CentOS 7.5 servers as RHEL 5 servers.

After reinstalling CentOS several times, with different options, and getting the same results, I took the desperate step of trying to make my CentOS 7.5 look like RHEL 7, by doctoring /etc/os-release, /etc/redhat-release, and the output of "rpm -q --whatprovides redhat-release" to match what RHEL 7 would report. This allowed the Wizard to complete the installation, but during the configuration step, I got similar errors about things not being able to run on RHEL5.


Has anyone else encountered this, and found a way around it?


I've appended the "support information" from the error message, in case anyone can spot something I missed.


I'd appreciate any suggestions you may have.


Many thanks,

Brian


--------------

{

  "configuration": {

    "snmpIp": null,

    "installationId": null,

    "mdmIPs": [

      "192.168.60.57",

      "192.168.60.56"

    ],

    "safeIPsForLia": null,

    "mdmUser": null,

    "mdmPassword": "********",

    "liaPassword": "********",

    "licenseKey": null,

    "licenseType": "unlimitedCapacity",

    "masterMdm": {

      "node": {

        "ostype": "linux",

        "nodeName": null,

        "nodeIPs": [

          "192.168.60.56"

        ],

        "domain": null,

        "userName": "root",

        "password": "********",

        "liaPassword": "********"

      },

      "nodeInfo": {

        "diskDevices": [

          {

            "diskName": "/dev/dm-1"

          },

          {

            "diskName": "/dev/sdi1"

          },

          {

            "diskName": "/dev/sdf"

          },

          {

            "diskName": "/dev/sdl1"

          },

          {

            "diskName": "/dev/sdi2"

          },

          {

            "diskName": "/dev/sdo1"

          },

          {

            "diskName": "/dev/sde1"

          },

          {

            "diskName": "/dev/sdf2"

          },

          {

            "diskName": "/dev/sr0"

          },

          {

            "diskName": "/dev/sdh1"

          },

          {

            "diskName": "/dev/sdf1"

          },

          {

            "diskName": "/dev/sdo2"

          },

          {

            "diskName": "/dev/sde"

          },

          {

            "diskName": "/dev/sdp1"

          },

          {

            "diskName": "/dev/sdp"

          },

          {

            "diskName": "/dev/sdk2"

          },

          {

            "diskName": "/dev/sdq"

          },

          {

            "diskName": "/dev/sdk1"

          },

          {

            "diskName": "/dev/sdl"

          },

          {

            "diskName": "/dev/sds"

          },

          {

            "diskName": "/dev/sdg1"

          },

          {

            "diskName": "/dev/sds2"

          },

          {

            "diskName": "/dev/sdn1"

          },

          {

            "diskName": "/dev/sdr2"

          },

          {

            "diskName": "/dev/sdq2"

          },

          {

            "diskName": "/dev/sds3"

          },

          {

            "diskName": "/dev/sdk"

          },

          {

            "diskName": "/dev/sdc2"

          },

          {

            "diskName": "/dev/sdb"

          },

          {

            "diskName": "/dev/sdt1"

          },

          {

            "diskName": "/dev/sdh2"

          },

          {

            "diskName": "/dev/sds1"

          },

          {

            "diskName": "/dev/sdm"

          },

          {

            "diskName": "/dev/sdm2"

          },

          {

            "diskName": "/dev/dm-0"

          },

          {

            "diskName": "/dev/sdj1"

          },

          {

            "diskName": "/dev/sdc"

          },

          {

            "diskName": "/dev/sdi"

          },

          {

            "diskName": "/dev/sdd"

          },

          {

            "diskName": "/dev/sdo"

          },

          {

            "diskName": "/dev/sdl2"

          },

          {

            "diskName": "/dev/sdj2"

          },

          {

            "diskName": "/dev/sdn2"

          },

          {

            "diskName": "/dev/dm-2"

          },

          {

            "diskName": "/dev/sdh"

          },

          {

            "diskName": "/dev/sdg2"

          },

          {

            "diskName": "/dev/sdg"

          },

          {

            "diskName": "/dev/sdn"

          },

          {

            "diskName": "/dev/sdc1"

          },

          {

            "diskName": "/dev/sde2"

          },

          {

            "diskName": "/dev/sdm1"

          },

          {

            "diskName": "/dev/sdr"

          },

          {

            "diskName": "/dev/sdt"

          },

          {

            "diskName": "/dev/sdq1"

          },

          {

            "diskName": "/dev/sda"

          },

          {

            "diskName": "/dev/sdp2"

          },

          {

            "diskName": "/dev/sdr1"

          },

          {

            "diskName": "/dev/sdj"

          }

        ],

        "installedComponents": [],

        "osType": "linux",

        "linuxFlavour": "rhel5",

        "pythonInstalled": true,

        "timestamp": "2018-10-03T18:56:21.448Z",

        "esxVersion": null,

        "vmsIdNameMap": {},

        "dasCacheInstalled": false,

        "dasCacheVersion": "",

        "ips": null

      },

      "tunables": null,

      "rollbackVersion": null,

      "mdmIPs": [

        "192.168.60.56"

      ],

      "name": "Manager1",

      "id": null,

      "ipForActor": null,

      "managementIPs": null,

      "virtIpIntfsList": null

    },

    "isClusterOptimized": null,

    "slaveMdmSet": [

      {

        "node": {

          "ostype": "linux",

          "nodeName": null,

          "nodeIPs": [

            "192.168.60.57"

          ],

          "domain": null,

          "userName": "root",

          "password": "********",

          "liaPassword": "********"

        },

        "nodeInfo": {

          "diskDevices": [

            {

              "diskName": "/dev/sdi1"

            },

            {

              "diskName": "/dev/sde1"

            },

            {

              "diskName": "/dev/sdh2"

            },

            {

              "diskName": "/dev/sdb2"

            },

            {

              "diskName": "/dev/sds1"

            },

            {

              "diskName": "/dev/sdb"

            },

            {

              "diskName": "/dev/sdm"

            },

            {

              "diskName": "/dev/sdc"

            },

            {

              "diskName": "/dev/sdg2"

            },

            {

              "diskName": "/dev/sdq2"

            },

            {

              "diskName": "/dev/dm-2"

            },

            {

              "diskName": "/dev/sdj"

            },

            {

              "diskName": "/dev/sda1"

            },

            {

              "diskName": "/dev/sdf2"

            },

            {

              "diskName": "/dev/sda3"

            },

            {

              "diskName": "/dev/sda2"

            },

            {

              "diskName": "/dev/sdj2"

            },

            {

              "diskName": "/dev/sdk"

            },

            {

              "diskName": "/dev/sdb1"

            },

            {

              "diskName": "/dev/sdj1"

            },

            {

              "diskName": "/dev/sdo1"

            },

            {

              "diskName": "/dev/sds"

            },

            {

              "diskName": "/dev/dm-1"

            },

            {

              "diskName": "/dev/sr0"

            },

            {

              "diskName": "/dev/sdh"

            },

            {

              "diskName": "/dev/sdq"

            },

            {

              "diskName": "/dev/sds3"

            },

            {

              "diskName": "/dev/sdr1"

            },

            {

              "diskName": "/dev/sdr2"

            },

            {

              "diskName": "/dev/dm-5"

            },

            {

              "diskName": "/dev/sdr"

            },

            {

              "diskName": "/dev/sdn1"

            },

            {

              "diskName": "/dev/sdm2"

            },

            {

              "diskName": "/dev/sdd"

            },

            {

              "diskName": "/dev/sdi"

            },

            {

              "diskName": "/dev/sdh1"

            },

            {

              "diskName": "/dev/sdn2"

            },

            {

              "diskName": "/dev/sdp1"

            },

            {

              "diskName": "/dev/sdk1"

            },

            {

              "diskName": "/dev/sdi2"

            },

            {

              "diskName": "/dev/dm-3"

            },

            {

              "diskName": "/dev/sdg1"

            },

            {

              "diskName": "/dev/sdk2"

            },

            {

              "diskName": "/dev/sde"

            },

            {

              "diskName": "/dev/sds2"

            },

            {

              "diskName": "/dev/sdg"

            },

            {

              "diskName": "/dev/sdl2"

            },

            {

              "diskName": "/dev/sdt"

            },

            {

              "diskName": "/dev/sdm1"

            },

            {

              "diskName": "/dev/sdp2"

            },

            {

              "diskName": "/dev/sdo2"

            },

            {

              "diskName": "/dev/sdo"

            },

            {

              "diskName": "/dev/dm-4"

            },

            {

              "diskName": "/dev/sde2"

            },

            {

              "diskName": "/dev/sdf"

            },

            {

              "diskName": "/dev/sdl1"

            },

            {

              "diskName": "/dev/sda"

            },

            {

              "diskName": "/dev/dm-0"

            },

            {

              "diskName": "/dev/sdt1"

            },

            {

              "diskName": "/dev/sdn"

            },

            {

              "diskName": "/dev/sdf1"

            },

            {

              "diskName": "/dev/sdq1"

            },

            {

              "diskName": "/dev/sdl"

            },

            {

              "diskName": "/dev/sdp"

            }

          ],

          "installedComponents": [],

          "osType": "linux",

          "linuxFlavour": "rhel5",

          "pythonInstalled": true,

          "timestamp": "2018-10-03T18:56:21.426Z",

          "esxVersion": null,

          "vmsIdNameMap": {},

          "dasCacheInstalled": false,

          "dasCacheVersion": "",

          "ips": null

        },

        "tunables": null,

        "rollbackVersion": null,

        "mdmIPs": [

          "192.168.60.57"

        ],

        "name": "Manager2",

        "id": null,

        "ipForActor": null,

        "managementIPs": null,

        "virtIpIntfsList": null

      }

    ],

    "tbSet": [

      {

        "node": {

          "ostype": "linux",

          "nodeName": null,

          "nodeIPs": [

            "192.168.60.58"

          ],

          "domain": null,

          "userName": "root",

          "password": "********",

          "liaPassword": "********"

        },

        "nodeInfo": {

          "diskDevices": [

            {

              "diskName": "/dev/sdq2"

            },

            {

              "diskName": "/dev/sdr"

            },

            {

              "diskName": "/dev/sdp2"

            },

            {

              "diskName": "/dev/sds2"

            },

            {

              "diskName": "/dev/sdt1"

            },

            {

              "diskName": "/dev/sdt"

            },

            {

              "diskName": "/dev/sds"

            },

            {

              "diskName": "/dev/sdp1"

            },

            {

              "diskName": "/dev/sde2"

            },

            {

              "diskName": "/dev/sdh1"

            },

            {

              "diskName": "/dev/dm-0"

            },

            {

              "diskName": "/dev/sdg"

            },

            {

              "diskName": "/dev/dm-2"

            },

            {

              "diskName": "/dev/sdc2"

            },

            {

              "diskName": "/dev/sdd2"

            },

            {

              "diskName": "/dev/sde"

            },

            {

              "diskName": "/dev/sds3"

            },

            {

              "diskName": "/dev/sdi2"

            },

            {

              "diskName": "/dev/sdo1"

            },

            {

              "diskName": "/dev/sdo2"

            },

            {

              "diskName": "/dev/sdf2"

            },

            {

              "diskName": "/dev/sdn1"

            },

            {

              "diskName": "/dev/sdn2"

            },

            {

              "diskName": "/dev/sdm"

            },

            {

              "diskName": "/dev/sdm1"

            },

            {

              "diskName": "/dev/sdi1"

            },

            {

              "diskName": "/dev/sdf"

            },

            {

              "diskName": "/dev/sdr1"

            },

            {

              "diskName": "/dev/sdm2"

            },

            {

              "diskName": "/dev/sdp"

            },

            {

              "diskName": "/dev/sdl2"

            },

            {

              "diskName": "/dev/sdh"

            },

            {

              "diskName": "/dev/sdq"

            },

            {

              "diskName": "/dev/sdr2"

            },

            {

              "diskName": "/dev/sdd"

            },

            {

              "diskName": "/dev/sdc1"

            },

            {

              "diskName": "/dev/sdj"

            },

            {

              "diskName": "/dev/sdj2"

            },

            {

              "diskName": "/dev/sdo"

            },

            {

              "diskName": "/dev/sdi"

            },

            {

              "diskName": "/dev/sdq1"

            },

            {

              "diskName": "/dev/sdc"

            },

            {

              "diskName": "/dev/sdh2"

            },

            {

              "diskName": "/dev/sr0"

            },

            {

              "diskName": "/dev/sdf1"

            },

            {

              "diskName": "/dev/sds1"

            },

            {

              "diskName": "/dev/sdn"

            },

            {

              "diskName": "/dev/sdg2"

            },

            {

              "diskName": "/dev/sde1"

            },

            {

              "diskName": "/dev/dm-1"

            },

            {

              "diskName": "/dev/sda"

            },

            {

              "diskName": "/dev/sdd1"

            },

            {

              "diskName": "/dev/sdj1"

            },

            {

              "diskName": "/dev/sdk"

            },

            {

              "diskName": "/dev/sdl1"

            },

            {

              "diskName": "/dev/sdb"

            },

            {

              "diskName": "/dev/sdl"

            },

            {

              "diskName": "/dev/sdg1"

            }

          ],

          "installedComponents": [],

          "osType": "linux",

          "linuxFlavour": "rhel5",

          "pythonInstalled": true,

          "timestamp": "2018-10-03T18:56:21.436Z",

          "esxVersion": null,

          "vmsIdNameMap": {},

          "dasCacheInstalled": false,

          "dasCacheVersion": "",

          "ips": null

        },

        "tunables": null,

        "rollbackVersion": null,

        "mdmIPs": [

          "192.168.60.58"

        ],

        "name": "Tie-Breaker1",

        "id": null,

        "tbIPs": [

          "192.168.60.58"

        ]

      }

    ],

    "standbyMdmSet": [],

    "standbyTbSet": [],

    "sdsList": [

      {

        "node": {

          "ostype": "linux",

          "nodeName": null,

          "nodeIPs": [

            "192.168.60.56"

          ],

          "domain": null,

          "userName": "root",

          "password": "********",

          "liaPassword": "********"

        },

        "nodeInfo": {

          "diskDevices": [

            {

              "diskName": "/dev/dm-1"

            },

            {

              "diskName": "/dev/sdi1"

            },

            {

              "diskName": "/dev/sdf"

            },

            {

              "diskName": "/dev/sdl1"

            },

            {

              "diskName": "/dev/sdi2"

            },

            {

              "diskName": "/dev/sdo1"

            },

            {

              "diskName": "/dev/sde1"

            },

            {

              "diskName": "/dev/sdf2"

            },

            {

              "diskName": "/dev/sr0"

            },

            {

              "diskName": "/dev/sdh1"

            },

            {

              "diskName": "/dev/sdf1"

            },

            {

              "diskName": "/dev/sdo2"

            },

            {

              "diskName": "/dev/sde"

            },

            {

              "diskName": "/dev/sdp1"

            },

            {

              "diskName": "/dev/sdp"

            },

            {

              "diskName": "/dev/sdk2"

            },

            {

              "diskName": "/dev/sdq"

            },

            {

              "diskName": "/dev/sdk1"

            },

            {

              "diskName": "/dev/sdl"

            },

            {

              "diskName": "/dev/sds"

            },

            {

              "diskName": "/dev/sdg1"

            },

            {

              "diskName": "/dev/sds2"

            },

            {

              "diskName": "/dev/sdn1"

            },

            {

              "diskName": "/dev/sdr2"

            },

            {

              "diskName": "/dev/sdq2"

            },

            {

              "diskName": "/dev/sds3"

            },

            {

              "diskName": "/dev/sdk"

            },

            {

              "diskName": "/dev/sdc2"

            },

            {

              "diskName": "/dev/sdb"

            },

            {

              "diskName": "/dev/sdt1"

            },

            {

              "diskName": "/dev/sdh2"

            },

            {

              "diskName": "/dev/sds1"

            },

            {

              "diskName": "/dev/sdm"

            },

            {

              "diskName": "/dev/sdm2"

            },

            {

              "diskName": "/dev/dm-0"

            },

            {

              "diskName": "/dev/sdj1"

            },

            {

              "diskName": "/dev/sdc"

            },

            {

              "diskName": "/dev/sdi"

            },

            {

              "diskName": "/dev/sdd"

            },

            {

              "diskName": "/dev/sdo"

            },

            {

              "diskName": "/dev/sdl2"

            },

            {

              "diskName": "/dev/sdj2"

            },

            {

              "diskName": "/dev/sdn2"

            },

            {

              "diskName": "/dev/dm-2"

            },

            {

              "diskName": "/dev/sdh"

            },

            {

              "diskName": "/dev/sdg2"

            },

            {

              "diskName": "/dev/sdg"

            },

            {

              "diskName": "/dev/sdn"

            },

            {

              "diskName": "/dev/sdc1"

            },

            {

              "diskName": "/dev/sde2"

            },

            {

              "diskName": "/dev/sdm1"

            },

            {

              "diskName": "/dev/sdr"

            },

            {

              "diskName": "/dev/sdt"

            },

            {

              "diskName": "/dev/sdq1"

            },

            {

              "diskName": "/dev/sda"

            },

            {

              "diskName": "/dev/sdp2"

            },

            {

              "diskName": "/dev/sdr1"

            },

            {

              "diskName": "/dev/sdj"

            }

          ],

          "installedComponents": [],

          "osType": "linux",

          "linuxFlavour": "rhel5",

          "pythonInstalled": true,

          "timestamp": "2018-10-03T18:56:21.448Z",

          "esxVersion": null,

          "vmsIdNameMap": {},

          "dasCacheInstalled": false,

          "dasCacheVersion": "",

          "ips": null

        },

        "tunables": null,

        "rollbackVersion": null,

        "sdsName": "SDS_[192.168.60.56]",

        "protectionDomain": "default",

        "protectionDomainId": null,

        "faultSet": null,

        "allIPs": [

          "192.168.60.56"

        ],

        "sdsOnlyIPs": null,

        "sdcOnlyIPs": null,

        "devices": [],

        "rfCached": false,

        "rfCachedPools": [],

        "rfCachedDevices": [],

        "rfCacheType": null,

        "flashAccDevices": null,

        "nvramAccDevices": null,

        "useRmCache": false,

        "optimized": false,

        "packageNumber": 0,

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              "diskName": "/dev/dm-1"

            },

            {

              "diskName": "/dev/sdi1"

            },

            {

              "diskName": "/dev/sdf"

            },

            {

              "diskName": "/dev/sdl1"

            },

            {

              "diskName": "/dev/sdi2"

            },

            {

              "diskName": "/dev/sdo1"

            },

            {

              "diskName": "/dev/sde1"

            },

            {

              "diskName": "/dev/sdf2"

            },

            {

              "diskName": "/dev/sr0"

            },

            {

              "diskName": "/dev/sdh1"

            },

            {

              "diskName": "/dev/sdf1"

            },

            {

              "diskName": "/dev/sdo2"

            },

            {

              "diskName": "/dev/sde"

            },

            {

              "diskName": "/dev/sdp1"

            },

            {

              "diskName": "/dev/sdp"

            },

            {

              "diskName": "/dev/sdk2"

            },

            {

              "diskName": "/dev/sdq"

            },

            {

              "diskName": "/dev/sdk1"

            },

            {

              "diskName": "/dev/sdl"

            },

            {

              "diskName": "/dev/sds"

            },

            {

              "diskName": "/dev/sdg1"

            },

            {

              "diskName": "/dev/sds2"

            },

            {

              "diskName": "/dev/sdn1"

            },

            {

              "diskName": "/dev/sdr2"

            },

            {

              "diskName": "/dev/sdq2"

            },

            {

              "diskName": "/dev/sds3"

            },

            {

              "diskName": "/dev/sdk"

            },

            {

              "diskName": "/dev/sdc2"

            },

            {

              "diskName": "/dev/sdb"

            },

            {

              "diskName": "/dev/sdt1"

            },

            {

              "diskName": "/dev/sdh2"

            },

            {

              "diskName": "/dev/sds1"

            },

            {

              "diskName": "/dev/sdm"

            },

            {

              "diskName": "/dev/sdm2"

            },

            {

              "diskName": "/dev/dm-0"

            },

            {

              "diskName": "/dev/sdj1"

            },

            {

              "diskName": "/dev/sdc"

            },

            {

              "diskName": "/dev/sdi"

            },

            {

              "diskName": "/dev/sdd"

            },

            {

              "diskName": "/dev/sdo"

            },

            {

              "diskName": "/dev/sdl2"

            },

            {

              "diskName": "/dev/sdj2"

            },

            {

              "diskName": "/dev/sdn2"

            },

            {

              "diskName": "/dev/dm-2"

            },

            {

              "diskName": "/dev/sdh"

            },

            {

              "diskName": "/dev/sdg2"

            },

            {

              "diskName": "/dev/sdg"

            },

            {

              "diskName": "/dev/sdn"

            },

            {

              "diskName": "/dev/sdc1"

            },

            {

              "diskName": "/dev/sde2"

            },

            {

              "diskName": "/dev/sdm1"

            },

            {

              "diskName": "/dev/sdr"

            },

            {

              "diskName": "/dev/sdt"

            },

            {

              "diskName": "/dev/sdq1"

            },

            {

              "diskName": "/dev/sda"

            },

            {

              "diskName": "/dev/sdp2"

            },

            {

              "diskName": "/dev/sdr1"

            },

            {

              "diskName": "/dev/sdj"

            }

          ],

          "installedComponents": [],

          "osType": "linux",

          "linuxFlavour": "rhel5",

          "pythonInstalled": true,

          "timestamp": "2018-10-03T18:56:21.448Z",

          "esxVersion": null,

          "vmsIdNameMap": {},

          "dasCacheInstalled": false,

          "dasCacheVersion": "",

          "ips": null

        },

        "tunables": null,

        "rollbackVersion": null,

        "guid": null,

        "splitterRpaIp": null,

        "sdcName": null,

        "isOnESX": null,

        "optimized": false

      }

    ],

    "volumes": [],

    "callHomeConfiguration": null,

    "remoteSyslogConfiguration": null,

    "systemVersionName": "",

    "securityConfiguration": {

      "allowNonSecureCommunicationWithMdm": false,

      "allowNonSecureCommunicationWithLia": false,

      "dontAutoApproveCertificates": false,

      "disableNonMgmtComponentsAuth": false

    },

    "virtualIps": null,

    "protectionDomains": [],

    "upgradeableByCurrentUser": false,

    "ignoredSdcs": [],

    "upgradeRunning": false,

    "clustered": false,

    "pd2Sps": {

      "default": [

        "default"

      ]

    },

    "primaryMdm": null,

    "secondaryMdm": null,

    "tb": null

  },

  "mdmIPs": [],

  "mdmPassword": "********",

  "noUpload": false,

  "noInstall": false,

  "noConfigure": false,

  "sdsInstances": null,

  "extend": false,

  "globalZeroPadPolicy": false,

  "affectedEntities": [],

  "commandID": "MDM Commands<->304",

  "failAsWarning": false,

  "untrustedCertificateThumbprint": null,

  "commandState": "failed",

  "startTime": "2018-10-03T18:56:21.619Z",

  "completionTime": "2018-10-03T18:56:21.722Z",

  "message": "Command failed: An installation package of type mdm  for rhel5 was not found",

  "result": null,

  "weakDependencies": [],

  "followingCommand": "None",

  "queueName": "",

  "targetEntityIdentifier": "MDM_CMD_MAIN_QUEUE",

  "allowedPhase": "query",

  "commandName": ".ValidateAndOrchestrateNewCommandsForInstallCommand",

  "archived": false,

  "defaultErrorMessage": null,

  "commandParameters": []

}

0 Kudos
2 Replies
RHasleton1
3 Silver

Re: Install of ScaleIO 2.5.0 or vxFlex 2.6.0 fails on CentOS 7

RHEL\CentOS 7.5 was not yet supported until the release of VxFlex OS 2.6.1, which was just released yesterday. Try with the updated product release and you should have better results.

2.6.1 Release Notes

Thanks,

Rick

0 Kudos
MarianoUcha
2 Bronze

Re: Install of ScaleIO 2.5.0 or vxFlex 2.6.0 fails on CentOS 7

Great! I was using  2.5 version and had the same problem.

My workaround was to rename all file changing ....el7...  to ... el5... and instaling withouth problem.

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