Unsolved
10 Posts
1
2347
Log bundle collection vxrail hardware
Dear Sirs
If they asked from me to collect log bundle for investigating hardware issue using vxrail manager plug in in vxrail environment, do I have to include idrac and Dell pt agent?
Regards,
YamatoSakai
2 Intern
2 Intern
•
149 Posts
2
January 10th, 2022 15:00
Hi @Mr.HJ
Thanks contact us about the VxRail troubleshoting steps.
Yes, you are right.
Maybe you know this link, but hope this information help your understanding.
Dell VxRail: How to Collect VxRail Manager Log Bundle
In this video, "PowerTool Agent" is displayed as " Platform" but this is same with PT agent.
Mr.HJ
10 Posts
1
January 10th, 2022 21:00
Thanks for replying and for sure we have to select esx with idrac and Dell pt agent.