Highlighted
GLG_1988
1 Copper

ALPS Touchpad not scrolling on Win10

Hello everybody,

As far as I've seen there are lots of people having the same touchpad related issues on Windows 10.

In my DELL E6510, I am not being able to scroll after having installed a few different driver versions.

I've heard about trying to install Synaptics drivers may work, but I am not really sure about this.

Has somebody had this issue and actually overcame it?

0 Kudos
7 Replies
Moderator
Moderator

RE: ALPS Touchpad not scrolling on Win10

 ,

Unfortunately, I have not heard if Dell will be creating any Windows 10 drivers for this system as well as others. Below is a list of computers that Dell has made Windows 10 drivers for at this time.

Dell Computers Supported with Windows 10

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
0 Kudos
GLG_1988
1 Copper

RE: ALPS Touchpad not scrolling on Win10

 ,

Unfortunately, I have not heard if Dell will be creating any Windows 10 drivers for this system as well as others. Below is a list of computers that Dell has made Windows 10 drivers for at this time.

Dell Computers Supported with Windows 10


Well, I was previously aware of what you mention. But come on, so far the only problem with W10 has been the touchpad scrolling. I am really open to not standard solutions for this. I am pretty sure there are.
Thanks anyway for your kind reply.

0 Kudos
lunap99
1 Copper

RE: ALPS Touchpad not scrolling on Win10

I also lost the scroll feature on my touchpad.  I believe I have the synaptics touchpad but I cant find it in my devices list in order to work with it.  

0 Kudos
jessy.holiday
3 Silver

RE: ALPS Touchpad not scrolling on Win10

mine quit also until i installed the Synaptics program and drivers for it. i got 3542, and Dell gave me some new drivers for win 10..

0 Kudos
BoilingKoolaid
1 Copper

RE: ALPS Touchpad not scrolling on Win10

Wait...so their answer is they don't know if they will make new drivers for the touchpads, but we can buy another laptop? I just bought this one, and I am not going to buy a Dell if I have to buy a new laptop this quickly.

0 Kudos
Fred Joines
1 Copper

RE: ALPS Touchpad not scrolling on Win10

OK SO PUTTING IN THE SYNMETICS CURED THE PROBLEM? have the same problem please let me know

\thank you Fred

0 Kudos
GLG_1988
1 Copper

RE: ALPS Touchpad not scrolling on Win10

I've already tried with Synaptic but had no success.

What I can tell you is that you might try to get used to 2-finger scrolling. It's pretty much similar.

You can find the latest drivers in this page:

dellwindowsreinstallationguide.com/dell-touchpad-drivers

0 Kudos