Dell Backup & Recovery error after 20 minute backup - ver. 1.9.2.8

Regrettably I learned too late that Dell Backup & Recovery 'might' encounter problems in Windows 10 if a user did not update 'DBaR' version 1.7 before an upgrade from Win 8.1 to Win 10. I have a Dell Inspiron 3647.

When I only select a few files to backup (e.g., pics, docs, printer software and a few apps) it would backup to my 32 GB USB flash error free.

But when I try a significant back up -- e.g., 8 GBs -- I get a display after 20 minutes, or so, that the backup created an error. [head scratch]

Even something less challenging for DBaR like running a Factory Recovery Media backup resulted in the same error. Yet using the Windows 10 Control Panel Recovery app completed a backup error free.

I tried more than one USB flash, I ran Dell Update, defragged my hard drive, disabled firewall and AV protection. Nothing seemed to help.

Am I correct to assume that Dell Backup & Recovery 'might' encounter problems in Windows 10?

Sure would be nice to at least backup costly apps like Microsoft Office.

Michael T.

Software Engineer (retired)