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Dell Power Manager update Error 1720
Upon trying to download the latest version of the Dell Power Manager app on my Inspiron 15 5000, an error window appears which says "There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support". Does anyone know how to fix this?
All answers will be very much appreciated.
DELL-Cares
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25.1K Posts
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March 7th, 2021 05:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
ChrisGeo
2 Posts
0
March 8th, 2021 05:00
Hi. I tried sending you my price tag but it was a noreply address!
Aidan.walton
1 Message
1
March 24th, 2021 19:00
I am also having this problem could you help me fix it?
Pavel Kubat
1 Message
1
April 18th, 2021 08:00
Hello, I have the same problem, can you help me? Possible way how to fix it?
dr.habeeb
7 Posts
2
April 26th, 2021 15:00
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
arencambre
24 Posts
0
May 21st, 2021 05:00
Same error here. This is Microsoft Store app, and it just updated to version 3.9.11.0:
When I run that app, it tells me I need to install something. Why would accepting that result in it trying to downgrade to 3.9.0, by using a non-Microsoft Store installer!?
Igo Rafael
3 Posts
0
May 21st, 2021 20:00
I have this same error and I saw that indicated a problem with communicating with the Distributed Transaction Coordinator (in Component Services, COM+ Applications). So, I found this answer https://answers.microsoft.com/en-us/windows/forum/all/error-8004e00f-when-trying-to-access-com/782e5a36-d28f-4b35-a53c-f343e456638d and did the method 1 and works.
JFA19701
10 Posts
1
May 26th, 2021 11:00
See this post for a solution.
https://www.dell.com/community/Windows-10/Dell-Power-Manager-update-Error-1720/td-p/7864573
Thanks
Jon
mrjohns2
1 Message
0
May 28th, 2021 10:00
Same error.
Cristopher Rojas
1 Message
1
June 11th, 2021 15:00
thank you this worked for me, very silly fix but it worked
DL37
1 Message
0
June 15th, 2021 01:00
Hello all
These steps solved the subject issue (errors 1720 & 1603) with dell precision notebook 7740 with Windows 10 PRO x64 21H1 OS.
I did not disable my av & internet security program (Bitdefender Internet Security) in any of the below steps.
Step # 1: enter services (services.mcs) with admin privileges, and disable HP Print Scan Doctor service.
Step # 2: Re-Boot windows.
Step # 3: fully uninstall dell power manager if it is installed. i use Uninstall tool ver 3.5.10 x64 that also
Clean all leftovers of the program (Reg Keys and Folders)
Step # 4: Re Boot windows.
Step # 5: download the latest VC++ 2019-2015 x64 and x86 (VC_redistx64.exe & VC_redistx86.exe) from Microsoft and install if missing or repair if they are installed. (first x64 ver and then x86 ver. DO NOT Re-Boot windows after the first x64 install or repair). Proceed and run the VC_redistx86 install/repair.
Step # 6: Re-boot windows.
Step # 7: download from Microsoft dot Net fix tool for Windows 10 named FixDotNet20210614042130633.cab file. I assume DOT Net is installed via the Windows update service in your OS (Windows 10 Pro x64 21H1 in my case)..
Step # 6: Run the fix tool and follow the on screen instructions.
Step # 7: Re-Boot Windows.
Step # 8: Install the Dell power manger ver that was running and working well before the update failover. My ver before update fail over is: Dell-Power-Manager-Service _7866H_WIN64_3.7.0_A00.exe. Follows on screen instructions.
The Installation was successful and ended with an open of a fully functioning UI of dell power manager program.
I hope this procedure will help.
Good luck
Kind Regards, DL37