Dell Update Problems - User Account Control

I have the same dumb pop-up!  I can't believe I have errors like this after just buying the machine.  I see this error when I login with a standard non-admin account. Is this related to Dell software installed on the machine?  I did drop out of the Dell support during setup.  

It would be nice if Dell showed that it actually cared and responded to this thread with a fix or useful suggestion.  

I have the same exact problem with the Dell SupportAssist. It seems to be looking to run every time the computer starts and it requires admin rights to run supportAssist that's why it's only doing it on non local admin.

The only fix I found was to uninstall Dell SupportAssist and Dell SupportAssist Agent.

I hope Dell can help us find a better solution for this problem.

I have the exact problem too on a straight out of the box Inspiron 5475. would be nice if Dell could do something about this!

Same here.

Looks like this forum is ignored by Dell :(

Yes, they ignore this forum because this is their problems are.  You know they see it.  If they don't respond they can always say "Oh gee sorry, we never say it. That's a user forum and we don't monitor it. You should have reported it using official channels. Good luck with that one. What company creates a forum for users, encourages them to use it and does not look to see what their customers are saying there?  This is just a scapegoat forum for them so they can say they were not aware. I removed every trace of Dell's preinstalled crapware.  My next system will not be a Dell.  We do have a choice.  We all need to use it.  Change. Dell is not the only and best game in town.  I'm spreading the word.  You should too.  Social Media em to the death they deserve for taking our money and when problems arise just ignoring us.

Same problem here with Inspiron 17 5000, will uninstall the programs as suggested ;(

If Dell is ignoring to even acknowledging that this problem exists, and that they are working on it, it is time for us customers to start doing the same to DELL.

Don't ever buy DELL again.

Go to Control Panel > Add remove programs. 

Remove Dell SupportAssistAgent.  Reboot the machine. 

Did the error appear when logging in without Admin Rights?  Mine didn't. 

I then run Dell Command | Update and it worked fine.  It looks like it's the Dell SupportAssistAgent but not the Dell SupportAssist.  

One of my users has this problem too, I will elevate their user type or try uninstalling the Dell Support Assist as suggested.

I do have to chuckle at your comment, "What company creates a forum for users, encourages them to use it and does not look to see what their customers are saying there?" Um, ALL COMPANIES do this these days? Have you not noticed? Call it corporate greed, call it globalization, call it what you like - the reality is corporations have off-shored or drastically reduced tier 1 technical support because it is too expense to offer it. You want cheap technology? Well, that's part of the problem. (Though, admittedly, Apple charges a premium and offloads tier 1 support to un-moderated support boards too, so that argument is only partially true).

At any rate, it appears this is a simple issue where a developer **bleep** up and no one caught it before the OEM images got out. That happens. I agree it would be nice if they would publicly acknowledge the issue.

Uninstalling the Dell Assist Agent worked for me. 

Did you restart your PC after the uninstalls? 

Figured it out folks!

You could simply uninstall, but you could also go into Services and set it to run not as the lower-tiered user but as the administrator. It does require admin permissions but you can set it to use those permissions even when logging on as the non-administrator.

In Win10 -

Type Services in the start menu. Right click on 'Services' and run as administrator. Type in the administrator password. Then, find and double-click the service "Dell SupportAssist Agent." Go to the Log On tab and instead of "Local System account," click the radio button for "This account" and fill in the admin information. Press OK and you're all set!

Thanks, I was trying to figure out how to start the service as indicated by the permissions request dialog and the error message. It works as suggested above - changing the service to run using the admin account login credentials, that is.  However the service will start failing again when the admin account password is changed.  Just a thought

same issue with me as well