Highlighted
Zaheer Ud Din
1 Copper

Dell backup and recovery v1.9.0.22 unable to create new factory recovery media

I have upgraded to windows 10 successfully,

faced same problem in win 8.1 updating DB&R 1.8 to 1.9 after coming on windows 10 I just got is resolved but now I am unable to create fresh factory recovery media

once started after initialization process is completed it takes 20 min than popup massage shows up an error occurred................need help from the users or from dell customer support

0 Kudos
1 Reply
Bojanna12
1 Copper

RE: Dell backup and recovery v1.9.0.22 unable to create new factory recovery media

Hi,


I resolved the issue by uninstalling and reinstalling DBAR from the computer.. 

Please perform the below steps :

1) Uninstall DBAR from the computer 
2) Restart the computer
3) Download the DBAR from the following link :
Link : http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=64M9D 
4) Install DBAR from the link and it will automatically update on the computer. 
5) Now try creating factory recovery media and it should work

Regards,

Bavin Bojanna.

0 Kudos