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October 18th, 2018 05:00

Dell inspiration 3542 stuck on installation.

I was installing windows 10 from ISO image file. While installing laptop's power gone down and when i put it into charger an error message showing that " windows restarted unexpectedly or encountered. Please restart to continue installation." But after restarting same error is coming. Command prompt is not coming from shift+F10 key and F8 key is not working. I don't have any flash drive or dvd. I can make another bootable drive but I don't have another laptop. Please help. 

4 Operator

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5.6K Posts

October 18th, 2018 13:00


@Uzmajid wrote:

I was installing windows 10 from ISO image file. While installing laptop's power gone down and when i put it into charger an error message showing that " windows restarted unexpectedly or encountered. Please restart to continue installation." But after restarting same error is coming. Command prompt is not coming from shift+F10 key and F8 key is not working. I don't have any flash drive or dvd. I can make another bootable drive but I don't have another laptop. Please help. 


Nothing to be done.

You need to borrow another PC.

3 Apprentice

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4.3K Posts

October 20th, 2018 07:00

Can you get into the Bios setup?  If so, is there a boot device menu on which you could choose the flash drive to boot and start over?

I don't know anything about your system, but if it uses an M.2 drive, the type of driver needed for a clean install of Windows may not be available.  Although, it does sound like the power loss messed things up. 

Maybe remove the flash drive to see if it boots.

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