wolfiewolfie
1 Copper

Intel Optane(tm) Memory Pinning - can not load the file / library DLL 'iaStorAfsServiceApi.dll'

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I receive the following system message (Dell XPS 15 9570, the latest Windows 10):

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ : Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Did Dell find out any solution to this problem other than completely removing Intel Optane Pinning Explorer Extensions software, which is not a solution, because it makes it impossible to use this useful function, which speeds up the whole system?

Is it possible to use the Intel Optane software (which comes with the latest Windows 10 update) on my relatively new Dell XPS 9570 laptop?

1 Solution

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7 Thorium

Re: Intel Optane(tm) Memory Pinning - can not load the file / library DLL 'iaStorAfsServiceApi.dll'

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There is an Issue with 1903 and INTEL RST.

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ :

Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Systems running driver version 15.9.x, 16.0.x, 16.5.x, or 16.7.x should update to the latest version.

The Intel® Rapid Storage Technology (Intel® RST) Driver 17.5.2.1024

Available Downloads

SetupRST.exe

Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*

Language: English

Size: 22.16 MB

MD5: 5f8ed0535211826afec73f9c3198c6aa

 

SetupOptaneMemory.exe

Windows 10, 64-bit*

Language: English

Size: 73.07 MB

MD5: 456a48399e583622aded654ac59690bb

 

f6flpy-x64.zip

Windows 10, 64-bit*

Language: English

Size: 4 MB

MD5: f323e7558553d7268a2b0724e74b5e68

 

Very OLD Versions


Report Unresolved Customer Service Issues
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View solution in original post

2 Replies
Highlighted
7 Thorium

Re: Intel Optane(tm) Memory Pinning - can not load the file / library DLL 'iaStorAfsServiceApi.dll'

Jump to solution

There is an Issue with 1903 and INTEL RST.

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ :

Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Systems running driver version 15.9.x, 16.0.x, 16.5.x, or 16.7.x should update to the latest version.

The Intel® Rapid Storage Technology (Intel® RST) Driver 17.5.2.1024

Available Downloads

SetupRST.exe

Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*

Language: English

Size: 22.16 MB

MD5: 5f8ed0535211826afec73f9c3198c6aa

 

SetupOptaneMemory.exe

Windows 10, 64-bit*

Language: English

Size: 73.07 MB

MD5: 456a48399e583622aded654ac59690bb

 

f6flpy-x64.zip

Windows 10, 64-bit*

Language: English

Size: 4 MB

MD5: f323e7558553d7268a2b0724e74b5e68

 

Very OLD Versions


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

View solution in original post

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Re: Intel Optane(tm) Memory Pinning - can not load the file / library DLL 'iaStorAfsServiceApi.dll'

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Note: This applies to DELL PCs without Intel Optane Memory.  If you have Intel Optane Memory, follow the steps above from the previous post.

STEPS TO RESOLVE ISSUE "Intel Optane(tm) Memory Pinning" | Unable to load DLL ' iaStorAfsServiceApi.dll '

  • UNINSTALL Intel Optane Software

Start >> Type: Control Panel >> Launch Control Panel >> Programs and Features >> You should see a specific Intel Optane Software Component  >>  Click on Intel Optane Software  >> Click Uninstall >> Restart PC

 

SOLUTION POSTED WITH ADDITIONAL DETAILS

https://www.dell.com/community/Inspiron/Intel-Optane-tm-Memory-Pinning-Unable-to-load-DLL/m-p/738741...