:emotion-2:

It could be the System Setup(BIOS) is outdated, therefore I'd suggest following the instructions in link below to safety installed the latest BIOS version onto the system.

Update System Setup (BIOS) for a Dell Computer (Official ...

Windows 10 is on the system? Also, is Dell Update utility installed on the system?

Please select Repair:

I'm assuming windows 10 is on the system....

Please type Setting onto the [Cortana] search box, select Apps,  click Apps & features, click on Dell Update and then Modify.

You can either select Change, Repair, or remove Dell Update:

Thanks for your response. My BIOS is up to date, so there must be another issue preventing the drivers from updating.

Lastly,

If repair doesn't fix the problem, I suggest you uninstall Dell Update and then reinstall the latest version of Dell Update from your Dell Product Support page. Please type Application onto the keyword search box in the link below:

Support for Inspiron 14 3459 | Drivers & downloads | Dell US

You can download the latest drivers directly from:

downloadcenter.intel.com/.../Intel-Rapid-Storage-Technology-Intel-RST-

and then install it.

I had this issue several times and finally figured out what was happening today.

SupportAssist was trying to download and install the following file on my system:

Intel-Rapid-Storage-Technology-F6-Driver_8X2Y1_WIN_16.7.1.1012_A01.EXE

Unfortunately, the appropriate install package file name is:

ntel-Rapid-Storage-Technology-F6-Driver_8X2Y1_WIN64_16.7.1.1012_A01.EXE

Note the difference in bold - my system is 64 bit, not 32 bit, and the file it was trying to install was a 32 bit driver.

File source: https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=8x2y1