Latitude E7450 missing drivers after win 10 upgrade

Hello,

I'm in the same situation with Latitude e7450 on Windows 10. Problem is replicated. Would appreciate help also.

Also having the same problem. In fact, I get weird issues when using the Windows 7 CAB file for the E7450.

First is an error that only occurs when using this CAB (A03 & A04) when deploying Win7 through MDT. During the devices setup portion of the build, I get an error for setup.exe - MSVCR120.DLL is missing from your computer.

Another issue when using the CAB file, process WUDFHost.exe consumes ALL of the RAM.

So far removing the CAB file from MDT out-of-box drivers seems to resolve both issues.

I have also tried to use the E7250 CAB A00 (listed under systems management drivers for W7 64bit.) But they are missing these 2 devices after building.

Has anyone else seen these issues?

Thank you for starting this thread Hsalen,

DEV_093C is Intel 17265 WiGig:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=2V2FH&fileId=3475206420&osCode=W764&productCode=latitude-e7450-ultrabook&languageCode=EN&categoryId=NI

ACPI\VEN_INT&DEV_3420 is likely the Intel Dynamic Platform & Thermal Framework Driver:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=66P3R&fileId=3475223955&osCode=W764&productCode=latitude-e7450-ultrabook&languageCode=EN&categoryId=CS

@CDChuck,

I'll see if I can find anything and will post back here in the next couple days. Imagining questions are a tad outside my expertise so I'll need to find us some help.

Thanks for the reply Justin, but the drivers in the links you provided didn't do anything, still have the 2 devices without drivers.

I already had the drivers you suggested installed, I found them by running system assist on the supportpage and tried the WIndows 10 version for both the WiGig driver and the Dynamic platform driver

Anything else I can try?

@Hsalen,

Thanks for getting back.

Please add me as a friend and include your full name, email address and a service tag. We'll work together privately to find a solution and then share our results with the community as needed.

@DELL-JUSTIN C

I've sent you a friend request last week, still having the missing drivers problem.

@Hsalen,

Thank you for the friend request. Just sent you a message.

@CDChuck,

My imaging contact used Windows 7 x64 deployment using CAB Driver: E7450_7450-win7-A04-G64P9.CAB in MDT 2013 Update 1.

All drivers were installed except for the Control Vault and NFC.

Same exact thing happened with Windows 10 and the WIN10 CAB file: E7450_7450-Win10-A00-PHM4T.CAB

Unfortunately the question you asked is beyond my personal scope so I don't have many recommendations on that one. Hopefully the community can help. You're welcome to make a brand new post with the same question and maybe that will provide more visibility to your question.

I am having have same problem on a new E7450.

The system comes with windows 8.1 and I upgraded to Windows 10 Enterprise.

Installed both suggested driver. Still have the 2 uninstalled devices.

@V_phoenix and @Macravin,

Thanks for the feedback.

I was working with Hsalen yesterday and we have a couple of findings.

DEV_093C is definitely the WIGIG device. I tried running the installer but since Hsalen already ran that, it wanted to repair or remove it. So what we did then is extracted the contents to a desired folder. Using device manager's 'update driver' feature I pointed the device to the location I had the drivers extracted to C:\Users\user_name\Desktop\driver\WiGig\Win7Plus\Win64\Drivers\Win10

Once the driver installed, device manager then found 3 more WIGIG devices to install. I pointed all of those newly found devices to the same location as before and they all installed. This may be a work around for everyone.

I will work on this WIGIG issue further and get back with you all.

For: DEV_3420, I do not believe this is the thermal device anymore. I pointed the device to C:\Windows\inf and it still didn't find the driver. I'm going to pull a lab system and see if I can replicate this by doing a Windows 7 to Windows 10 upgrade. I'll get back here with my results.

We're stuck on the same unknown device DEV-3420  in device manager in Windows 8.1. We have the enterprise drive package from dell for Latitude E7450 downloaded. When we attempt to update the device and let Windows auto pick from the driver package it then fails and says

"Windows found driver software for your device, but encountered an error while attempting to install it" and shows the name "Intel Power Sharing Manager device".  

We have all the drivers installed and cannot seem to figure this one out. I'm curios to see what you find out. We've had the hardest time with the Dell Latitude E7450 drivers. 

I figured our issue out. I downloaded the driver package again and it finally installed the update. I thought we had the newest package, but we didn't. It ended up being the Intel Power Sharing Manage Device. The driver package is Latitude E7450 Windows 8.1 XYK9H version A04 released on 08/27/2015. 

@Tmcmanus3385,

Thank you for your posts and feedback. I finally got my hands on a E7450. It's downloading Windows 10 as I write this. I'm hoping to see the same device not installed like you all are seeing.

Also still looking into why we're having to install WIGIG manually in Windows 10.

I'll be back in touch.

First of all thanks Justin for looking into this!

Today I received a notification from windows update that an update for the Intel power sharing manager device was available, I couldn't install it from windows update, so I tried it in the device manager. I checked automaticly and had the driver installed succesfully.

The intel wireless gigabit user mode driver gave me an error but after disabling and enabling it all drivers seem to work now!

I upgraded another E7450 with windows 8.1 on it to windows 10 and had no problems, all drivers were installed.

@Hsalen,

Thank you for working with me on this. Glad to hear Windows Update resolved that 3420 device.

I finally finished my Windows 10 upgrade. Below is a pic of my device on first boot of Windows 10:

I opened up all the 'Unknown devices' but unfortunately none of them had a device ID of 3420. I even went in and check all the devices under 'system devices' and didn't find any with 3420.

I installed the following drivers:

Chipset

Dynamic Platform & Thermal Framework

O2 Micro OZ777xxx/OZ621XX memory card reader Driver

ST Microelectronics Free Fall 

Intel Collaborative Processor Performance Control Driver ( had to go under Windows 8.1 section to find it )

Dell Airplane Mode Switch Driver ( also had to go under Windows 8.1 to find this, under the networking section. 

Dell ControlVault Win10 Driver

My device manager after:

My test unit doesn't have WIGIG so I'm still working on that. 

Hopefully Windows Update or the Dell CAB will help you all out with DEV_3420.