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Need help to uninstall Dell Data Protection Encryption Personal
How is it possible to uninstall DDPE. We need to remove it asap because the CmgFFE.sys causes many blue screens of death.
OperatingSystem is Win10
DELL-Jesse L
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February 2nd, 2018 08:00
HLS-KNL,
Please click the links below for information to remove DDPEP.
Dell Data Protection Personal Edition/Dell Encryption Personal Removal Guide
How to Uninstall Dell Data Protection Security Tools from a Dell System
Installing and Uninstalling Dell Data Protection Security Tools
HLS-KNL
2 Posts
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February 2nd, 2018 08:00
The situation is, that the ddpe-software is only installed on the device but its not in use. that means there are no data encrypted actually.
I think i need to choose the option "Do not install Encryption Removal Agent" (figure 4) and continue, if i follow this guide:
http://www.dell.com/support/article/us/en/04/sln298374/dell-data-protection-personal-edition-dell-encryption-personal-removal-guide?lang=en
Is it correct? I cant try it now, because i dont have access to the device now.
Will it be possible to get remote-support on monday if we have trouble with the ddpe-removal?