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37465
No control on brightness after Win-10 update on Inspiron 7520
I did update twice the AMD graphics driver without solving the brightness issue. Any clue ?
Beside that, the Win-10 update went perfectly on that machine.
olouzada
14 Posts
0
August 4th, 2015 20:00
Hi, I'm from Brazil and I have the same laptop as yours.
I faced the same issue here and solved by clicking with the right button of the mouse at the "My Computer" icon, going to properties, click at Devices Manager and you will be able see a subgroup named "Display", under it must have something named "PnP Generic Display" click with the right button and select the option to activate it.
I hope you be able to solve your problems with the instructions.
Regards.
PCIMPOTS
16 Posts
1
August 5th, 2015 04:00
Super Olouzada !!! It works !
To be precise, it is:
Device Manager
Monitors
Generic PnP Monitor (click on it)
(Right Click) = Enable
You save my day !
Marcel (from Canada, Toronto)
TerraLetta
1 Message
0
August 29th, 2015 23:00
Olouzada and PCIMPOTS - thank you both for the solution!
Your posts really helped!
I have just spent like an hour with Dell support and they couldn't resolve the issue with brightness control not working. I followed your advise and it works now!!!
lkhoon
1 Message
0
August 30th, 2015 01:00
It works. thank you