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January 30th, 2017 01:00

Upgrade to Windwos 10 form DVD on a Precision Tower 3620

We bought a Precision Tower 3620 with Windows 7 Pro 64 that runs ok, now we want upgrade to Windows 10 using the DVD included in the box, but after booted from DVD the menu path is:

Chose the language -> (italian) -> Keyboard layout -> (italian)

-> Options:
1) Continue (exit and continue with Windows 7)
2) Problem resolution
3) Turn off PC

How to proceed to install Windows 10 ?

Thanks,
ALex.

5 Practitioner

 • 

274.2K Posts

January 31st, 2017 00:00

Hi Alex,

Kindly try the following steps :

Step 1 - Enter your computer's BIOS. ...

Step 2 - Set your computer to boot from DVD or USB. ...

Step 3 - Choose the Windows 10 clean install option. ...

Step 4 - Dealing with your licence key. ...

Step 5 - Select your hard disk or SSD.

If this doen't help we would ask you to check if the same DVD works on a different system.

Kindly private message the service tag and email address.

Thanks

Robin

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