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Win 10 password login issues
I need of some help. I have run out of ideas.
My father has a dell desktop with win 10. He has had it since feb 2018. About 3 weeks ago My father called a third party to fix a issue . Afterwards it now prompts for a password. My father never had a password.
he had never set a password. How can I change the password and choose to never have it requesr password again.
I have run out of items to try. looking for some help
speedstep
9 Legend
9 Legend
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47K Posts
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August 27th, 2018 14:00
You now have malware and backdoors installed by Indian or Russian Hackers.
Its time to buy a new drive and put that one in an enclosure to recover the data.
Nuke and pave or reinstall on a clean drive then only copy over your data.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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August 27th, 2018 15:00
Well, AFAIK ... it's always had a password. Maybe you had it set to enter it automatically for you on boot-up.
Call the 3rd party technician. Maybe they reset it to something they know.
546insp
732 Posts
0
August 27th, 2018 17:00
Maybe you were enrolled into a Microsoft account which requires one (easy to happen). Is this third party known to you and a trusted local repair person? Never allow a voice on the phone to access your computer no matter what. There are scammers out there that will make your life miserable if you let them.
Gennadye
3 Posts
0
September 4th, 2018 00:00
What kind of password? BIOS password, Windows admin password or syskey?
Could you upload a photo of your password login screen?