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XPS 8700, no Windows 10 upgrade, see error below
I noticed today in Windows Update that the Windows 10 update failed. Details:
"We couldn't install Windows 10. We've set your PC back to the way it was just before you started installing Windows 10. 0xC1900101 - 0x20017 The installation failed in the SAFE_OS phase with an error during BOOT operation"
So I got the UPGRADE tool (x64) and ran it. It failed too:
Any idea what could be wrong? XPS 8700 Mid 2013. Can't find much help on the web at all?
joseinered
1 Message
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October 25th, 2015 02:00
This error is usually caused by network adaper drivers; which should be uninstalled before doing an upgrade to Windows 10. Take a look at this guide: http://appuals.com/windows-10-installation-error-0xc1900101-0x20017/
theredfish
2 Posts
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January 10th, 2016 22:00
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theredfish
2 Posts
0
January 10th, 2016 22:00
This was my experience...
Laptop setup:
- HP Envy laptop 2014 model
- HDD in bay 1 with Win 8.1; SSD in bay 2 with Win 8.1
- Both Win8.1 installations on the same motherboard and therefore both activated under the same key
- No Paragon Migrate software was ever used in this setup, just fyi
- UEFI had the correct boot entries
- HDD in bay 1 can successfully upgrade
Problem:
When attempting to upgrade Win8.1 to Win10 on the SSD in bay 2, the upgrade fails mid-procedure when the computer reboots. It seems the upgrade procedure looks for settings/files on the wrong drive (HDD) upon rebooting, and displays error code 0xc000025. Upon re-entering (rolled-back) Win8.1, error 0xC1900101-0x20017 "The installation failed in the SAFE_OS phase with the error during BOOT operation" pops up.
Solution:
The only way to successfully install Win10 on the SSD:
- Back up any important data on both drives first.
- Physically disconnect the HDD from bay 1, regardless of whether it has Win10 installed.
- Boot from the Win10 CD, clear all partitions on the SSD (still in bay 2), and do a clean-install.
- After Win10 installation, shut down and reconnect the HDD to bay 1.
- Boot menu will show 1-HDD-Win10 and 2-SSD-Win8.1. Entry 2 is wrong and will not boot.
- Go into Windows 10 on HDD - entry1/bay1.
- Using EasyBCD (http://neosmart.net/EasyBCD), point boot entry 2 to the correct drive letter.
- Restart and verify that Windows now starts from boot entry 2 / bay 2 on the SSD.