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"The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)
Hi
I recently installed Windows 10 Enterprise Eval build 10240 (64bit) on my Inspiron 15 (5547, Early 2014) but when I try to install drivers all drivers give me this error: "The update installer operation is unsuccessful".
Without drivers laptop is useless and I am in so much trouble.
So please fix your drivers for Inspiron 15 (5547) and check them on same laptop with same version of windows before uploading on your database.
Thanks
Jamshaid
jamshaidahmed
5 Posts
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August 10th, 2015 02:00
I upgraded my window to Windows 10 pro but error is still exists.
Philip_Yip
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August 10th, 2015 03:00
What driver are you trying to install in particular and what hardware IDs do you have?
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/
Also the size of the downloaded driver, in case its an incomplete download.
jamshaidahmed
5 Posts
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August 10th, 2015 19:00
unknown device:
Hardware IDs:
PCI\VEN_8086&DEV_9C22&SUBSYS_06401028&REV_04
PCI\VEN_8086&DEV_9C22&SUBSYS_06401028
PCI\VEN_8086&DEV_9C22&CC_0C0500
PCI\VEN_8086&DEV_9C22&CC_0C05
Audio Driver: size: 317MB
Hardware IDs:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280640&REV_1000
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280640
Blue tooth: Size: 97.7MB
Hardware Ids:
USB\VID_8087&PID_07DC&REV_0001
USB\VID_8087&PID_07DC
Dell Touchpad Driver: Size: 31.9MB
Hardware Ids:
HID\VEN_DLL&DEV_063E&Col01
HID\DLL063E&Col01
HID\*DLL063E&Col01
HID\VID_06CB&UP:0001_U:0001
HID_DEVICE_SYSTEM_MOUSE
HID_DEVICE_UP:0001_U:0001
HID_DEVICE
Intel Dual Band Wireless-AC 3160 Driver: Size:207MB
Hardware Ids:
PCI\VEN_8086&DEV_08B3&SUBSYS_84708086&REV_83
PCI\VEN_8086&DEV_08B3&SUBSYS_84708086
PCI\VEN_8086&DEV_08B3&CC_028000
PCI\VEN_8086&DEV_08B3&CC_0280
I downloaded Display drivers directly from intel and amd's websites. So they are working.
PANKAJ SAMANT
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August 11th, 2015 01:00
i am facing same error in my every driver... using windows 10 home single laguage, 64 bit.....please inform me if you fing the solution... <ADMIN NOTE: Email id removed per privacy policy>
Philip_Yip
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August 12th, 2015 04:00
Download the following in Internet Explorer (not Microsoft Edge). Edge has been giving me incomplete downloads with some of the Dell drivers resulting in similar errors.
Intel Chipset Device Software:
http://downloads.dell.com/FOLDER01975750M/1/Chipset_Driver_V8P24_WN_9.4.0.1026_A00.EXE
Intel Management Engine Interface:
http://downloads.dell.com/FOLDER01973350M/9/iMEI_Driver_Intel_A00_W8164-Setup_ZPE.exe
Intel WiDi:
http://downloads.dell.com/FOLDER03205670M/3/Application_Intel%20WiDi_WIN1064_A00_DFX88-Setup_ZPE.exe
Realtek Card Reader:
http://downloads.dell.com/FOLDER01973470M/9/Chipset_Driver_Realtek_A00_W8164_Setup_ZPE.exe
Realtek Audio:
http://downloads.dell.com/FOLDER03160578M/1/Audio_Driver_GKHWY_WN32_6.0.1.7525_A00.EXE
Realtek Ethernet:
http://downloads.dell.com/FOLDER03165147M/1/Network_Driver_CW2FW_WN32_10.1.505.2015_A00.EXE
Intel 3160:
http://downloads.dell.com/FOLDER03166651M/1/Network_Driver_C5X22_WN32_18.11.0_A00.EXE
Intel BT:
http://downloads.dell.com/FOLDER03167077M/1/Network_Driver_6NCP4_WN32_17.1.1518.988_A00.EXE
Dell Touchpad Driver:
http://downloads.dell.com/FOLDER03168044M/3/Input_Driver_GGWTC_WN32_19.0.9.4_A00.EXE
jamshaidahmed
5 Posts
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August 13th, 2015 05:00
Thank you Philip for your help.
Only first 4 drivers are working correctly other drivers (Realtek Audio, Realtek Ethernet, Intel 3160, Intel BT, Dell Touchpad Driver) are still giving the same error.
Actually problem is in extraction process these drivers are not correctly compressed in .EXE format.
Philip_Yip
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August 13th, 2015 16:00
What file sizes are all your downloads?
jamshaidahmed
5 Posts
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August 14th, 2015 00:00
I solved the problem.
I use "universal extractor" to extract .EXE files correctly. Once these files are correctly extracted I simply click on "setup" and install all drivers.
Thank you Philip for your time and effort.
RJ318
27 Posts
0
December 23rd, 2015 11:00
My software updater is broken, too.
Will these downloads work with a dell laptop that was not tested for windows 10?
When upgrading to W10, I lost BT and stable printer (HP L7780 AIO) capabilities... cannot install any drivers or remove old printer software; BT icon doesn't even show up in device manager list or in "settings" and the switch is greyed out under the airport mode page of "settings".
I really need a solution to these problems. I never thought dell would abandon its customers... [:'(]
barros13
14 Posts
0
March 22nd, 2016 13:00
Thx a lot!!!!!
7Sabre
1 Message
0
March 13th, 2017 16:00
Ran into the same problem with Win7 & Win 10 Pro on Dell laptops. I copied the files off my USB thumb drive to the desktop and ran the various driver updates. On both OS platforms the drivers installed without further issue. Don't know why this issue is happening but it seems to correlate with the most recent Dell driver updates. (End of 2016 - Early 2017) Hope this helps.
minhquanvn
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December 22nd, 2017 06:00
Hi, I use Windows 10 and get the same issue.
I found solution: copy the file on your desktop and retry --> it's ok --> like a funny trick (???)
I think this is because Windows block .exe file from running on non-system drive.
TO: Dell support: pls fix!
Shafaqat_Khan_
1 Message
0
November 27th, 2019 00:00
I'm using Windows 10 Pro on my Dell Inspiron 15- 3542. My wireless driver gets disabled randomly. Now, I'm trying to install Dell update package for Wireless driver but it shows " The update installer operation is unsuccessful."
Help me!!!
speedstep
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November 29th, 2019 08:00
Old versions of windows 10 are now end of life.
The update installer operation is unsuccessful.
means that the driver is not certified to run on the current 1909 version of windows and possibly never was.
Older versions of wifi and USB3 and INTEL Graphics WILL NOT INSTALL.
Faizan_Rizwan
1 Message
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May 15th, 2021 11:00
Make sure there are no spaces in the file path. Any folder or file name with spaces in it can cause some programs and installers to malfunction.