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October 28th, 2014 12:00

Bootable Disk For when System Crashes

I know  when I bought my last Dell's they would send the Operating System Disk with it so I could re-install. At the price I paid for the system why was one not included? How do I get one, as I have purchased the license already with this system. 

9 Legend

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16K Posts

October 30th, 2014 09:00

Microsoft forced Dell to undergo an OEM media reduction initiative so Dell no longer ship the Reinstallation DVD with the system. 

If you are in the US and within the warranty period. Fill out this request form here otherwise call Dell Technical Support and they should help you out:

https://www.dell.com/support/home/us/en/19/media

You can also make a Recovery USB using the latest version of Dell Backup and Recovery:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/

3 Posts

October 30th, 2014 09:00

I guess the answer is no. 

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