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4 Posts
0
2761457
Dell Inspiron 15r 5537 sleep-wake problem/Change
Hello,
When ever I wake up my laptop from sleep by opening up the lid then pressing the power button it sometimes restart itself instead on showing the lock screen. I want to if there's a to fix this problem. I have Windows 8.1.
pedroaroso
136 Posts
0
April 30th, 2014 10:00
Some problems with my 15R 5537 after installing Windows 8.1.
With Update 1, things are getting even worse everyday.
In seven years, never had a single problem with my HP bought in Portugal . Here in Brazil, I´ve decide to buy a Dell, because I was told they had the best service, but I came to the conclusion they have no answers for these issues.
Shame on you Dell.
Pedro Aroso
TommySK
1 Message
0
May 4th, 2014 04:00
Svallo
25 Posts
0
May 10th, 2014 15:00
Dell Inspiron 17r - 5737 - No way, i did a clean installation of the os and then tried every possible drivers combination without any solution...
Anonymous User
1 Message
0
May 11th, 2014 13:00
Thanks a lot @casalvjarr. This is the correct solution for this problem.
I´ve tried upgrading driver to 14.4 and it didn´t work. I´m sticking with version 13.9 as you suggested.
marioerickm
1 Message
0
May 13th, 2014 00:00
Wiknix
11 Posts
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May 16th, 2014 03:00
Last night Sleep mode not working in Windows 8. The problem is, when I closed the laptop lid the display off but the computer doesn't Sleep. Solved: Sleep Mode Not Working In Windows 8 And 8.1
Solved: Sleep Mode Not Working In Windows 8 And 8.1
siowwf
1 Message
1
May 20th, 2014 09:00
SOLVED. I've got a 15R 5537 with Windows 8.1 here in Malaysia.
Solved it by downgrading my Intel(R) HD Graphics Family driver from version 10.18.10.3412 to 10.18.10.3308 (downloaded from Dell website at http://www.dell.com/support/drivers/us/en/04/Product/inspiron-15r-5537?retrieveState=True). Make sure you choose the right Windows version.
Current video drivers I am using:-
AMD RADEON HD 8670M:
13.151.0.0 (latest on dell website)
Intel(R) HD Graphics Family:
10.18.10.3308 (latest on dell website)
Both versions working well. Sleeping and waking up happily. :) Hope this helps everyone facing the same problems.
JALL2
7 Posts
1
May 24th, 2014 21:00
Svallo
25 Posts
0
May 25th, 2014 03:00
Not a quality issue because with win 7 there is none of these problems and works great...
So they are right, it is a driver issue...
mgas_1979
1 Message
0
June 2nd, 2014 06:00
Vedat67
3 Posts
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June 3rd, 2014 02:00
acube3
1 Message
0
June 13th, 2014 00:00
I have Dell Inspiron 15R and I have the same problem. I tried everything with no success. This started after upgrading to Windows 8.1. Please someone from Dell, Microsoft or Intel answer our query.
Vedat67
3 Posts
0
June 13th, 2014 05:00
JALL2
7 Posts
1
June 13th, 2014 06:00
pedroaroso
136 Posts
0
June 13th, 2014 07:00
Dell technician , shame on you.
Dell costumers are being treated as guinea porks, because you cannot solve these problems.