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October 24th, 2017 11:00

Inspiron 15-5559, Factory Reset not working

My laptop is locked. It only shows the Dell logo. So I tried factory resetting. Did F8 but doesn't work.

Help.

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17K Posts

October 25th, 2017 05:00

mayachhi,

Please provide more information about your computer issue. Can you get to the F8 options or does it not open when you tap the F8 key?  What is your current OS installed? 

8 Posts

October 25th, 2017 07:00

I believe it's Windows 10 and yes I tried f8 option but It didn't work. Like I didn't get any options after i clicked f8 numerous times...

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17K Posts

October 25th, 2017 10:00

mayachhi,

Click the link below for troubleshooting system not booting into Windows.

Computer will not boot to Windows 10

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