How to on boot recovery? What button i should press when showing dell logo?
I plan to format my laptop, but i cant even find my window 8 product key stick on my laptop. How should I get it? Is it the worker miss stick on my laptop?
Very disappointed with the FHD anti glare screen which is actually is LCD screen !!! With the price RM3199 :-(
Solved! Go to Solution.
I am sorry to hear that you are not satisfied with the Inspiron 15R SE LCD screen and the step to reach the boot recovery is different from earlier versions of Windows. Please follow the steps provided below:
1. Click on the “Power” icon on the Windows login screen, hold down the “Shift” key and click on “Restart” to load the Advanced Boot options.
2. Select “Dell Backup and Recovery” from the list and follow the onscreen instructions.
The Windows 8 Product Key is integrated into the BIOS chip on the motherboard at the factory. Hence, the COA sticker is not provided with the laptop. Please let me know if you need further assistance.
Erm.. worked..but since like nothing happen~~ need USB??
cause my recovery partition is 100%free, maybe technician forget to install ??
Can i get the product code?? maybe i consider format it.
Thank you for your reply. I am unable to comprehend your message properly. Were you able to load the Advanced Boot options from the Windows login screen or does the system freeze at the Dell logo?
Please reply to the post with the requested information.
Yes, i manage to load. But there is no data inside my laptop, so that i can recovery.
One more thing, how i can get the COA sticker code?
Thank you for your reply and for providing an update. As the Product Key is integrated into the BIOS chip on the motherboard, the COA sticker will not be provided. We can send installation disks based on the warranty terms, that can be used to install Windows 8 that can read the key from the BIOS.
Please Private Message me the system Service Tag along with the name on the account so that I can assist you further.
Thank you for providing an update on the status and I am glad to know that you have received the disks. Please let me know if you need further assistance.
“To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/QjjZDA “
Dear DELL-Rajath N
please help me I want recovery disk of dell inspiron 15 r 5521 touch from where I get
coz I want to do recovery of windows 8 ?????
Sorry in interrupting in between. I owned a new dell Inspiron 15R 5537 and forgot the logon password. I need to do the factory recovery and followed the above guide. i got the screen of recovery from HD with the boot option legacy mode on . But initial screen appears with " No Boot Device Found. Press any kety to reboot the machine".
Please guide further to reset the machine to factory reset or any other option to reset the password. I didn't create any DVD / USB factory restore or password reset.