how to delete old windows 8 product key in bios

Hi snim

I would like to know the version of windows 8 you are using.

• You have bought a Dell system with windows 8 pre-stalled on it?
• You have upgraded to windows 8?
• Is this a retail system?

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

i buy a few day ago dell inspiron 5520 windows 8. i m creat hard disk partition so i lost windows 8. i have no any backup file no cd.

when i install another windows 8 give error this "the product key entered does not match any of the images available for installation . Enter adifferent product key"

i am not entered any product key

also i can't enter adifferent product key

so please tell me how i can install again

Hi snim

I would like to know, the operating system disc which you are using have you received from Dell.

Also, I would request you to provide me the system service tag or the express service code in a private message so that I check the account details and help you further. To send a private message, please click on my name highlighted in blue. On the next page, click the envelope icon and provide your system service tag along phone number and best time to reach you.

Please reply if you have further question.

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Hi,
I bought a new Dell Inspiron Ultrabook with a Bios Win 8 product key.  the problem is that for some reason, this key is blocked.  Dell gave me a new key which works but every 15 mins or so, the msg to activate windows comes up.  When I checked in system, I can see that Windows somehow goes back to the blocked bios key.  I have to activate it every 15 mins!! How can I solve this? Can I replace the blocked bios key with the new key I have which works?

I tried Formatting (factory state) with recovery disks, through the Dell recovery console and also through the Windows Control Panel.  All to no avail.

thanks
Nick

Hi Nick,

I am sorry for the inconvenience. I need some more information to assist you further. I would like to know how Dell sent the product key and also provide the screens shot of the blocked BIOS key.

i have the same problem and i need to recover my laptop to factory default settings, my recovery has been lost also by mistake and i can't install windows 8 because i got heis message. the product key entered does not match any of the windows images available

Hi amgadtoma,

On a Dell system the product key is encrypted on the motherboard, while installing the Operating system, the system will not prompt for the product key. If in case you entered the product key, let me know from where you got the product key.

May I know how you are trying to install the Operating system? Is it from the discs sent by Dell or from the retail version?

Is There Any method to recover my laptop to original recovery, i need to download this recovery image to my laptop again.

Hi amgadtoma,

There are two possible ways of restoring windows 8 to factory settings. They are “Refresh” and “Reset”.

Refresh: The Refresh option is primarily a repair method. It is a great method of returning your PC to a known good state while preserving your files and a great deal of your configuration. With the          refresh your PC option, user accounts, data files, and some settings are preserved on your PC without the need to create a backup, or make choices about what to keep or remove.

Reset: This is similar to a PC restore. This option, also called Reset your PC is useful when a PC is changing hands, or when you want to get a completely fresh start on a PC, with no previous files or configuration retained. This option, also called Reset your PC is useful when a PC is changing hands, or when you want to get a completely fresh start on a PC, with no previous files or configuration retained.

To Refresh windows 8 please follow the below mentioned steps:

1. Open the General section of PC Settings by the key combination WIN KEY + C to open charms bar and click PC Settings.
2. Click the Get started button under Refresh your PC without affecting your files.
3. Click the Next button at the Refresh your PC step of the wizard.
4. You may be prompted to insert installation or recovery media if there is not a recovery image preconfigured on your PC.
5. Click the Refresh button at the Ready to refresh your PC step.
6. At this point, the PC is restarted, and the refresh actions are completed.

To reset the windows 8 to factory settings please follow the below mentioned steps:

(Note: Reset option will delete the data from the computer)

1. Open the General section of PC settings by the key combination WIN Key + C to open Charms bar and click PC settings.
2. Click the Get started button under Remove Everything and reinstall windows and start over.
3. Click the Next button at the Reset your PC and start over step of the wizard.
4. As in the Reset steps, you may be prompted to insert Windows 8 installation or recovery media if there is not a recovery image preconfigured on your PC.
5. If you have multiple drives on your PC, the next step gives you a choice of how you want files removed. You can remove files from the Windows drive only, or from all drives.
6. Next you will be asked if you want to fully clean your drive. You can choose to just remove my files or a more complete removal with the Fully clean the drive option. Neither option provides a guarantee that the data will be unrecoverable, but the fully clean option will make it significantly more difficult.
7. To proceed, click the Reset button at the Ready to reset your PC step.
8. At this point the PC is restarted into a full-screen progress screen.
9. The next step on a PC where the Pro Pack or Media Pack was installed is shown below. In these scenarios you will need to enter your Product Key. Notice that there is a Skip button here. This would enable you to complete the Reset without entering your key. That can be useful if you are selling a PC and want to retain a retail Windows 8 license that you installed on it.
10. The final step is the License Terms. Click Accept in this step to complete the reset.

Please reply for any further help.

does the BIOS upgrade from bootable USB, while no system is installed on the computer, remove the Win 8 product key?

If does, what the way of retriving it?

regards

jps

The BIOS update should not influence the product key. If you are sceptical read the product key before the BIOS update and save it as a .txt file. Install RWEverything and then select access then ACPI tables... then get the key from the MSDM table.

Can i remove the key from here without harming the computer?

No you cannot remove UEFI BIOS embedded OEM SLP keys.

I dont know what to do anymore.  I just reset Windows 10 AGAIN.  Full format of c:\ and it even asked me if i wanted to clear all keys before the install of Windows (which i did).  2 hours later.  Enterprise key STILL in there.  Not able to activate.  I cannot get this thing back to Home edition for the life of me. Home edition is what is in BIOS.  any thoughts?