3.2.1 Windows 7 64 bit

Philip_Yip
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3.2.1 Windows 7 64 bit

Disclaimer: This wiki is not official Dell documentation but is compiled by Philip Yip (Dell Community Rockstar natakuc4).

First close down all instances of Internet Explorer. Temporarily disable any 3rd party firewall you may have.

My Dell Downloads only works with the 32 bit version of Internet Explorer.

Go to C:\Program Files (x86)\Internet Explorer

From here select iexplore, this will open the 32 bit version of Internet Explorer.

InPrivate Browsing will prevent any issues with cookies etc.

Start In Private browsing (press Ctrl, Shift and P) or follow the instructions between the 2 double lines.



Select the new tab button or press (Ctrl and T)

Select InPrivate Browsing.



Go to My Dell Downloads and select the correct country (it defaults to Singapore).

Select continue

Log in or create an account. If you have already got an account and registered an earlier system you willg et a screen like this.

In this case select Add System, which will take you to this screen.

If you haven't previosuly registered a system you will be taken directly to this screen. Read and accept the agreement. Select Register System.

Select install when prompted to install the addon.

Next select yes at the User Account Control Prompt for SysPro

Then select Allow and do not show the warning dialogue for this program again

You should now have registered your system and be able to download the software.

Tick the check boxes for all the software you want. I will download the latest versions of Dell Stage for example (I see no point in downloading the earlier versions).

For me I got an error with Stage Framework, it told me to contact Dell Support. The other 3 downloads worked fine however:

You can install the software by selecting install on the download manager. Alternatively you can open the folders and run the setup files. (the folders go from .zip to normal folders when the software is downloaded).

Regarding the error with Stage Framework, I just closed the My Dell Downloads Download Manager after the other programs downloaded and then selected the earlier version of Stage Framework. It downloaded fine.

When done ensure that you re-enable your firewall if you disabled it.

Disclaimer: This wiki is not official Dell documentation but is compiled by Philip Yip (Dell Community Rockstar natakuc4).

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


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‎07-16-2012 06:22 AM
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