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klakh

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19 years ago

K

klakh

113 Posts

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June 1st, 2007 22:00

Active Desktop Recovery - Restore does not work; HELP

We had a thunderstorm during the night and the white screen appeared.  When I click on the "Restore" button, a  Internet Explorer Script Error screen pops up and says an error has occurred and asks if I want to continue running scripts on this page.  I have clicked on "Yes" and "No".  The result is the same...nothing.  I cannot get the desktop restored.  I did a system restore to yesterday but that did not help, either.  Can anyone help?
Thanks.
  • BELL BOY

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    Posted June 3rd, 2007 00:00

    This post may help?
  • klakh

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    Posted June 3rd, 2007 02:00

    Thank you for your reply.  I am going to try your suggestion as follows, but I don't quite understand number '2':

    1.    Start explorer

    2.    Move to %systemroot%\Profiles\ \Application Data\Microsoft\Internet Explorer

    3.    Select Desktop.htt and delete (it is a hidden file so you will need to change the view first View - Folder Options - View)

    4.    Close Explorer

    5.    Right click on the desktop and choose Refresh

  • BELL BOY

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    Posted June 3rd, 2007 03:00

    OK, in plain English  :smileyvery-happy:

     

     

    1 Open Start > Control Panel > Folder Options

    2 From View tab make sure Show hidden files & folders is selected, click OK

    3 Open Windows Explorer (Right click Start, select Explore)

    4 Click on the Internet Explorer folder (located by opening the following path)

     

    C:\Documents & Settings\ \Application Data\Microsoft\Internet Explorer

     

    5 Select the file Desktop.htt & delete it

    6 Close Windows Explorer

    7 Right click on the desktop area & choose Refresh
     
     


    Message Edited by BELL BOY on 06-02-2007 11:06 PM
  • klakh

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    Posted June 3rd, 2007 03:00

    Thank you.
  • BELL BOY

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    Posted June 3rd, 2007 23:00

    You’re welcome