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2 Posts
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2061
Blue screen
Evening All,
I have bought a Dell 530s.
After less that 24 hours of use I have two issues, 1st the noise of the psu fan when I turn it on,
And secondly I have a nice wee blue screen error.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: 00000006
BCP2: 00000002
BCP3: 00000000
BCP4: 806689DB
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
This txt document is also attached to error code
Windows NT Version 6.0 Build: 6000
Product (0x3): Windows Vista (TM) Home Premium
Edition: HomePremium
BuildString: 6000.16584.x86fre.vista_gdr.071023-1545
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033
Also if it helps here is a copy of the programs that I have installed
Firefox
Avg 8.0
Football manager 08
Microsoft office 07
Google earth
winzip
winrar
Davet50
14.4K Posts
0
June 4th, 2008 23:00
For the Ps issue i would be on the phone to Dell support. Get this addressed before your 21 day return policy is past. get them to replace it..
There is a know issue with AVG 8.0 and that might be a possible cause of the BSOD. Seems a lot of us that used to use it have switched to Avast..
paulmcb79
2 Posts
0
June 8th, 2008 19:00
I have followed the above instructions, (remove avg8.0) however still getting the same result. PC will blue screen with the following error:-
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 44
BCP1: 86EDD008
BCP2: 00000E71
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Any help would be appreciated.
Paul