Burning recovery disc fails

Hello WIR3D

I'm not sure, but sounds like the file might be to large for the dvd.

You shoule image the recovery partition to ext-HD or large flash drive.

I have found that if you do get it onto a dvd, it might not be good later.

Hope this helps you.

I'm not sure, but isn't the job of this software to deal with the size of the file ? I mean it doesn't offer any option for the burning of the dvd... So you suggest me to buy a usb key large enough to hold the file and drop it in a locker just in case ? I would say, hoping that it would work ? I wanted to clear this off quickly so I had to pay 15€ for these dvd, now I should just pay another fifteen more hoping this time it will be useful ? (Furthermore a dvd is more reliable as I won't fear somebody would erase data on it).

I'm quite disappointed that such a big company couldn't afford to spend one dol on a recovery disc, so customers just have to spend time and money trying to do it with a software that doesn't even explain what's the reason of the failure.

wir3d,

Thank you for using the Dell Community Forum.

There was no Datafe media burning option on this system in 2007. This just recently started the Media Reduction disk burning which comes pre-installed from the factory. The program that you are using is for backing up data on your system to the external site.  You would also need to pay for this service.

Thanks for replying, but it doesn't help me much...
Although I did not try to do it by fancy, it's the dell support center that told me to download this software and to burn this recovery disc. 
In case that there is an incompatibility with this software because my hardware is too old,  my question is now how should I burn/get the recovery disc ?

I really need to install linux to work, so I need a disc in case things turn bad (it already did on another machine, so won't do anything without it). 

WIR3D,

There is no software from Dell to download that will burn a recovery reinstallation disk for this system,.

Seriously, I don't understand why you keep ignoring my remarks, so I'll make myself clear if it wasn't.

Dell support center tell me this (this is a loose translation of french, so it may not exactly say this in the english version) :
" Recovery : You haven't created no copy of the image of the original software."
" We strongly recommend you to create an external copy of the Dell factory image that was originally installed on your computer."

And there is a button that opens Dell Datasafe Local Backup which in turn says "Create a recovery disc". Operation that fails, as said previously.

So, ok, maybe it doesn't work, but it should, your own software says it. As you may have noticed, I want to change the partition, so a recovery disc is absolutely necessary.

So my question is simple, is it possible to burn this disc anyway, and if  it can't work on this system, how could I this disc ?

Thank you.

Wir3d,

The program you downloaded will not create backup disk for you. The program Datasafe  to create your media is installed at the factory. It was not installed on a  Vostro computer in 2007. If you do not have a Windows disk you can click the link below and fill out the online request form to get the windows media. If you are in Country other than Canada or the US you will need to contact support or care in your are to obtain these disk.

Request Backup Disk

Thank you very much ! So there is a simple way to solve this problem ! Would you know by the way how to find the similar page for france ? I've been unable to find it, I don't know how to translate this in french, and the website is quite huge.

I just received my new Dell XPS 9100 today.  I tried running the DataSafe program to create the recovery disks.  The program prompts me to make sure that I have two disks on hand.  But, after running through the burn process on the first disk, I get a message that the burn process has failed (with no reason why).  When I retry, I get the same message.  I'm using DVD-R disks.

Help?

I just bought a new Dell 1121, the new 11z with the i3 processor. I too try to make a backup disc and the system seems to do the job. But when I go to test the disc, no go - it's not operational. It only partly boots. I found online a site that provides an image for W7HP backup discs. I used that - it worked the first time. I see many people complaining of this same problem!

robert!

I have bought a XPS 15 and I am getting the same issue regarding making a back up discs. I am told it takes four discs and the process fails each time I try it. Any thoughts???

Mabus

An important point to note with backing up to discs is to buy good quality blank discs and not the junk sold in most stores. Verbatim DVDs which you can apparently buy at Sam's Club or buy the made-in-Japan discs online.