Can't get computer to start and error in trying to restore

1. Please run the Startup Repair tool by using the Windows 7 installation disc:

   a) Insert the installation disc.
   b) Restart the computer and keep tapping the F12 key and select CD/DVD option and keep tapping any key on the key board.
   c) Select language preference, and then click Next.
   d) Click Repair your computer.
   e) In the System Recovery Options dialog box, click the operating system as Win7click Next.
   f) In the System Recovery Options menu, click Startup Repair to start the repair process.
  g) When the repair process is complete, click Finish.

2.If the problem started recently use the Windows Recovery Environment to run System Restore:

   a) Insert the Windows 7 installation disc into the disc drive and then start the computer.
   b) Restart the computer and keep tapping the F12 key and select CD/DVD option and keep tapping any key on the key board.
   c)Select a language, a time and currency, and a keyboard or input method, and then click Next.  
   d) Click Repair your computer.
   e) In the System Recovery Options dialog box, click the operating system as Win 7 click Next.
   f) In the System Recovery Options menu, click System Restore. 
  g) Follow the System Restore Wizard instruction and choose the appropriate restore point before the issue occurred.
  h) Click Finish to restore the system.
  i) The system will restart.
  j) After restarting logon and check if the issue is resolved.

You can also refer to the Microsoft Article No. KB925810 http://bit.ly/QhSWKr

Thank you, Dell-Priyanka_S,

"Launch Start up Repair" or "Start Normally". Launch Start Up Repair gives me same error with no other options.

Start Normally goes in a circle back to the same menu to choose either of the later two.If I leave it sit it will to automatically to System REcovery Options, that takes me to Recovery options with no Operating system showing up.

Not sure how to proceed.

Cynthia

Or would using the command prompt work. Again, I would like to be walked through how to proceed since not getting anywhere on my own

I am noticing under System Recovery Options the text "if your operating system isn't listed, click load drivers and then install drivers for your hard disks. Can someone walk me through doing this?

Thanks

Hi,

To assist you better please specify which option are you trying to work with,the first step which is :-Please run the Startup Repair tool by using the Windows 7 installation disc or the second optiong i.e:-.If the problem started recently use the Windows Recovery Environment to run System Restore.

Please reply.

Thanks and Regards
Priyanka S
#iworkfordell

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