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Dell Inspiron 17 3737 Wireless & Bluetooth drivers win8.1 x64
Hi all,
I have recently purchased an Inspiron 17 3737 that come with ubuntu. I install windows 8.1 64bits for compatibility with my other program and I find almost every driver except the Wireless and the Bluetooth.
System Model number: Inspiron 17 3737
Operating System : Windows 8.1 Professional 64bits
Wireless card driver
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280
I scan the computer with a tool and the wireless device seem to be a Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
I tried download drivers from dell official page for this laptop but all driver that I tried to install and that should be for this type of laptop, dont work. It gives me warning that selected driver arent for my platform on computer and then abort installation.
Can someone help me?
Thanks
Josko
DELL-Sujatha K
Community Manager
Community Manager
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October 7th, 2013 09:00
Hi Josko,
I am sorry for the inconvenience. The Windows 8 drivers are still not available for this system model. I will check with the internal team and get back to you.
aenimae
7 Posts
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October 8th, 2013 02:00
One more vote for this question - I've bought a Dell 3737 laptop yesterday, and was trying to connect it to the Internet the whole evening (using Windows 8). Unsuccessfully, of course.
Could you please inform us which drivers can we use for the wireless network card?
Thanks in advance,
Filip
DELL-Sujatha K
Community Manager
Community Manager
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3.3K Posts
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October 8th, 2013 03:00
Hi Filip,
I have informed my internal team with regards to the drivers not being available in Support site. I will keep you posted as soon as I get a response. Meanwhile let me know the type of wireless card the system is shipped with.
aenimae
7 Posts
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October 8th, 2013 07:00
In Windows 8, I go to Device Manager, right click on Network Controller - Properties, tab Events, c/p:
Device PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01\4&3400d52a&0&00E3 was configured.
Driver Name: null
Class GUID: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device ID:
Outranked Drivers:
Device Updated: false
I assume it's the same wireless card as Joskos from the first post. My laptop number is: 3737-1211.
Thanks,
Filip
horvathati
7 Posts
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October 8th, 2013 11:00
Hi!
I have the same problem, but can you tell me, where did you find the other drivers?
I cannot find any drivers to Inspiron 17 3737. (I'm using windows 7)
Thanks
Horvathati
Dell-Rajesh R
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October 8th, 2013 12:00
Hi Horvathati,
I apologize for the inconvenience.
Drivers for Inspiron 3737 are not yet available on our Dell support website. You may install the drivers which are under Inspiron 5737.
These computers are shipped with Windows 8 Operating system. I am afraid Windows 7 drivers are not available.
Awaiting your response!
Philip_Yip
9 Legend
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October 8th, 2013 12:00
That's the Dell Wireless 1705 Card. It shares a Windows 7 driver with the Dell Wireless 1703 Card:
http://downloads.dell.com/FOLDER01502231M/2/DW1703_DW1705_W7_A00_Setup-GMW8T_ZPE.exe
Therefore try the Windows 8 driver from the Dell Wireless 1703 Card:
http://downloads-us.dell.com/FOLDER00701559M/5/DW1703_W8_X03_A00_Setup-DX3X5_ZPE.exe
Otherwise it is an Atheros AR956x card and you can getting the driver from the unofficial Czech website:
http://www.atheros.cz/atheros-wireless-download.php?chipset=83&system=8
Direct download link from the Czech Atheros website:
http://download2.dvd-driver.cz/atheros/drivers/ar5xxx/win81-10.0.0.263-whql.zip
itunes
5 Posts
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October 10th, 2013 09:00
When it will bw available?? I paid too much for my laptop and now a cant go to the net. This is very frustrating!
theflash1932
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16.3K Posts
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October 10th, 2013 09:00
You need to install the INF's manually ... right-click both INF files, then Install.
itunes
5 Posts
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October 10th, 2013 09:00
I already tried install the first 2 drivers but it's not working, and the link from atheros only gives me the zip file with no installation app that i can start.
aenimae
7 Posts
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October 10th, 2013 10:00
Hi everyone,
user Dell-Rajesh R was correct - you can just go to Dell 5737 drivers download, download drivers from there - they work for the 3737 as well.
Link: http://www.dell.com/support/troubleshooting/us/en/555/Product/inspiron-17r-5737?dgc=SM&cid=266805&lid=4943051
For wireless drivers, this is direct link:
http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/inspiron-17r-5737?driverId=DK2MK&osCode=W864&fileId=3287402662&languageCode=en&categoryId=NI#
(version: Dell Wireless 1705 Wi-Fi + Bluetooth Driver).
It all works now - thank you all for your replies and help. Just ask if you have any questions.
Best regards,
Filip
itunes
5 Posts
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October 10th, 2013 13:00
I tried to install that driver but i cant because i get a warning that that driver isnt for my platform and that i need to choose one that fits to my platform.
I even reinstall the windows again..
Do you know what's the problem, or which driver I should install instead?
Josko
horvathati
7 Posts
1
October 10th, 2013 14:00
Hi,
I would be the happiest man in the world, if it worked...
Wireless driver still not working. Says it's not correct platform.. I'm still waiting for a good driver.
Horvathati
Philip_Yip
9 Legend
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16K Posts
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October 10th, 2013 14:00
Are your hardware IDs the same as above?
horvathati
7 Posts
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October 11th, 2013 05:00
Exactly the same:
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280
I'm using windows 8.1 64bit.