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Dell Wireless Manager crashing with Dell 5530 WWAN card
Hello everyone.
I recently bought a Dell 5530 WWAN card (C687R F3507G model) for my Dell Studio XPS 1340 laptop using Windows 7 x64.
I installed it using Dell's website available drivers without problems.
Then I installed the Dell Mobile Broadband Manager, but I wasn't able to start it. Every time I try, it crashes and a window tells me that the Dell Wireless Manager has stopped working. It happens the same if I try to start GPS or SMS utilities.
After many tries, changing drivers and software version, I realized that I can connect simply manually configuring a dialup connection.
Using Visual GPS I can use the gps card capabilities too, and with other softwares I am even able to receive/send SMS. So it seems that every card component is working fine.
What I am not able to do is to see the GSM/HSPA signal strength, since I haven't found any software capable of that.
I am able to check the signal strength using Ubuntu, but I am still not able to see it without connecting first, so I don't know where I can have a better reception.
On Ubuntu I can connect, send and receive sms and use the gps as well.
On Windows I have tried to use the Sony Ericsson Wireless manager but it can't detect the modem.
If I install the DBBM without install the card drivers, it starts with no problems, but obviously it can't detect the card. If i let it running while installing drivers only the gps utility works, but the main windows says that the sim card is not communicating. If I close it I am not able to start it again until I remove the card drivers.
My questions are:
- Why Dell Broadband Manager is crashing?
- Is there an alternative software I can use to manage the card on Windows?
Thanks in advance,
Antonio.
antoniofruci
4 Posts
0
December 15th, 2010 13:00
Solved!
After I don't know how many tries (almost 100), I've found the right drivers/software combination.
I downloaded the following packages from http://ftp.us.dell.com/comm/ :
DELL_WIRELESS-5530-HSPA-MINI_A07_R220899.exe
R207067.exe <- this is the Wireless Manager
Now everything works except that Windows doesn't recognize the gps as a sensor but I can still use it through the COM port.
I am quite satisfied and I hope this can help someone else.
Antonio