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February 2nd, 2008 20:00

Error 1311 source file not found

I recently posted the following ...Trying to load new software "Microsoft Office HOME.AAA Student 2007" I receive the following message .Error 1311 source file not found E\SKU112.CAB. Verify file exist. I received the following reply...

 

  The usually way to overcome this problem is to copy the CD onto the hard drive. Make a special folder for it and copy all the CD over, then run "setup' from the folder.  After coping to hard drive and running setup"  I still get the same  type of message.

Any suggestions on what to do next. Also is this missing source file, missing from my computer files or the Microsoft CD. Buddee

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45.2K Posts

February 2nd, 2008 21:00

If you have an old (eg, trial) version of Office on the PC, you must uninstall that first before you can install this new version. Go to Add/Remove Programs control panel, and uninstall Office. Reboot and try the new installation.

Ron

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