This post is more than 5 years old
22 Posts
0
167239
Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?
As I stated in the subject of my post, I finally rid myself of that headache known as Vista and migrated to Windows 7 64 bit. The bluetooth keyboard and mouse bundle works (obviously) on this XPS 420, however, that's about it. Although I was concerned about the the connectivity prioir to installing Win 7, I found that wasn't the problem. Actually, the mouse in particular is barely functional. It points, but that's about it. Not cutting and pasting - no nothing. So I searched and searched for the drivers for my keyboard/mouse bundle and all I located were Vista 64 bit drivers that were not compatible with Win 7. I went to Logitech.com, the manufacturer of these devices, but had no luck there as well. So, does anyone have a suggestion as to where I can find drivers for my XPS 420?
Mouse = UN733
Keyboard = M/N: Y-RAQ-DEL2
Thank you in advance!
UMRK
Philip_Yip
9 Legend
9 Legend
•
16K Posts
1
March 12th, 2014 07:00
Try these here, I pulled together the driver set not too long ago:
http://dellwindowsreinstallationguide.com/driver-sets/xps-desktops/xps-420-windows-7-64-bit/
theflash1932
9 Legend
9 Legend
•
16.3K Posts
0
January 2nd, 2013 23:00
If the native Windows drivers do not work properly, try running Windows Update (enable "other" updates) to see if a newer driver exists from Microsoft. If that doesn't work, you can't install the Vista drivers (even in compatibility mode), and Logitech does not support them on Windows 7 either, then your best bet would be to get a new mouse/keyboard. I would try going to Intel.com and running their automatic tool to discover and update drivers ... perhaps the chipset is simply not handling the device properly.
xpsconfigure
34 Posts
0
January 3rd, 2013 00:00
i have been using the downloaded program called driver tool. i believe i found it on the dell site. or i found it on microsoft site..it works very well. even updated my chipset driver. it will search web for the best driver or use generic if you choose too. it has a knowledge base to check for your driver errors i looked and it had windows 7 upgrade driver errors to dig deeper to find...hope this helps a little...(driver tool)
theflash1932
9 Legend
9 Legend
•
16.3K Posts
0
January 3rd, 2013 08:00
I'm not aware of any "Driver Tool" made by either Dell or Microsoft (Dell has a Driver Reset Tool, but that is different than you describe) ... do you have the link you used? I am very untrusting of "driver tools", because in most cases, they use generic drivers (even if it is an "exact" one it says it found on the Internet) which do not always work (or do not fully/correctly support features of device) and are hard to completely uninstall if they cause a problem. Many "driver tools" and many generic drivers "found on the Internet" are "value-added" programs, loading any number of pieces of malware on your system along with the driver that is purported to work. I doubt that any "driver tool" you got from Microsoft or Dell would be that careless as to scour the Internet for a driver that will work.
xpsconfigure
34 Posts
0
January 5th, 2013 17:00
hi flash,
it searches microsoft 1st and it a huge library of drivers if you choose to select from. i wouldnt use generic drivers unless i had too...i will look to see where i found this tool. and i will repost
xpsconfigure
34 Posts
0
January 5th, 2013 18:00
hi flash,
i found the site. www.xpdrivers.com it is partnered with norton but can uncheck norton before download. found it on microsoft site. plus alot of forum talk about it. i have the headquaters phone number if you want it....:emotion-15:
Philip_Yip
9 Legend
9 Legend
•
16K Posts
1
January 6th, 2013 15:00
I'm also untrusting of such programs/websites.
McAfee Siteadvisor says the site is okay: http://www.siteadvisor.com/sites/xpdrivers.com
But WOT doesn't rate it so high: http://www.mywot.com/en/scorecard/xpdrivers.com
I will assume your system has Malware so recommend scanning it with Malwarebytes' Antimalware:
http://www.malwarebytes.org/
For the Mouse and Keyboard try these from Logitech:
http://logitech-louk.navisite.net/web/ftp/pub/techsupport/mouse/setpoint651_smart.exe
http://logitech-louk.navisite.net/web/ftp/pub/controldevices/unifying/unifying210.exe
http://logitech-louk.navisite.net/web/ftp/pub/mouse/scroll_app_smart_4.00.33.exe
Umrk
22 Posts
0
March 12th, 2014 07:00
Umrk
22 Posts
0
March 12th, 2014 08:00
Umrk
22 Posts
0
March 12th, 2014 11:00
Philip_Yip
9 Legend
9 Legend
•
16K Posts
0
March 12th, 2014 11:00
These are drivers mainly taken from other Dell systems which have the same hardware components or direct from vendors such as Intel, AMD, NVIDIA.
Dell do not list them as compatible for the OS although they will be.
I do not recommend upgraded the firmware of optical drives, I have experienced a firmware update which stopped my drive from reading DVDs in an older system. Optical Drives will perform natively with Windows 7.
Regarding the Bluetooth utility can you provide any details about your keyboard and mouse? The Bluetooth Keyboard and Mouse are usually non-standard. I think what you have is essentially a Logitech keyboard and mouse bundle, so you may try getting the latest version of SetPoint direct from Logitech which will be Windows 7 compatible:
http://www.logitech.com/en-gb/support/3131?section=downloads&bit=&osid=14
Edit sorry its an old thread seen this on the top page. Try the latest setpoint installer anyway.
Umrk
22 Posts
0
March 12th, 2014 12:00
Philip_Yip
9 Legend
9 Legend
•
16K Posts
0
March 12th, 2014 12:00
Edit sorry its an old thread seen this on the top page. Try the latest setpoint installer anyway.
Also try Logitech Wireless Desktop Keyboard & Mouse Application R220849.zip:
http://ftp.dell.com/input/R220849.zip
Logitech Bluetooth Travel Mouse Application:
http://ftp.dell.com/FOLDER53274M/1/R241392.zip
These are taken from later systems but might support your hardware also.
Umrk
22 Posts
0
March 12th, 2014 17:00
Philip_Yip
9 Legend
9 Legend
•
16K Posts
0
March 12th, 2014 18:00
Great! Thanks for posting about your success. It looks like you got the system completely compatible with Windows 7 64 Bit. :)