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Umrk
Bronze

Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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As I stated in the subject of my post, I finally rid myself of that headache known as Vista and migrated to Windows 7 64 bit. The bluetooth keyboard and mouse bundle works (obviously) on this XPS 420, however, that's about it. Although I was concerned about the the connectivity prioir to installing Win 7, I found that wasn't the problem. Actually, the mouse in particular is barely functional. It points, but that's about it. Not cutting and pasting - no nothing. So I searched and searched for the drivers for my keyboard/mouse bundle and all I located were Vista 64 bit drivers that were not compatible with Win 7. I went to Logitech.com, the manufacturer of these devices, but had no luck there as well. So, does anyone have a suggestion as to where I can find drivers for my XPS 420?

Mouse = UN733

Keyboard = M/N: Y-RAQ-DEL2

Thank you in advance!

 

UMRK

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34 Replies
theflash1932
Diamond

Re: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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If the native Windows drivers do not work properly, try running Windows Update (enable "other" updates) to see if a newer driver exists from Microsoft.  If that doesn't work, you can't install the Vista drivers (even in compatibility mode), and Logitech does not support them on Windows 7 either, then your best bet would be to get a new mouse/keyboard.  I would try going to Intel.com and running their automatic tool to discover and update drivers ... perhaps the chipset is simply not handling the device properly.

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Re: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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i have been using the downloaded program called driver tool. i believe i found it on the dell site. or i found it on microsoft site..it works very well. even updated my chipset driver. it will search web for the best driver or use generic if you choose too. it has a knowledge base to check for your driver errors i looked and it had windows 7 upgrade driver errors to dig deeper to find...hope this helps a little...(driver tool)

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theflash1932
Diamond

Re: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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I'm not aware of any "Driver Tool" made by either Dell or Microsoft (Dell has a Driver Reset Tool, but that is different than you describe) ... do you have the link you used?  I am very untrusting of "driver tools", because in most cases, they use generic drivers (even if it is an "exact" one it says it found on the Internet) which do not always work (or do not fully/correctly support features of device) and are hard to completely uninstall if they cause a problem.  Many "driver tools" and many generic drivers "found on the Internet" are "value-added" programs, loading any number of pieces of malware on your system along with the driver that is purported to work.  I doubt that any "driver tool" you got from Microsoft or Dell would be that careless as to scour the Internet for a driver that will work.

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Re: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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hi flash,

 it searches microsoft 1st and it a huge library of drivers if you choose to select from. i wouldnt use generic drivers unless i had too...i will look to see where i found this tool. and i will repost

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Re: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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hi flash,

i found the site.  www.xpdrivers.com it is partnered with norton but can uncheck norton before download. found it on microsoft site. plus alot of forum talk about it. i have the headquaters phone number if you want it....

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Philip_Yip
Diamond

Re: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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I'm also untrusting of such programs/websites.

McAfee Siteadvisor says the site is okay: http://www.siteadvisor.com/sites/xpdrivers.com

But WOT doesn't rate it so high: http://www.mywot.com/en/scorecard/xpdrivers.com

I will assume your system has Malware so recommend scanning it with Malwarebytes' Antimalware:

http://www.malwarebytes.org/

For the Mouse and Keyboard try these from Logitech:

http://logitech-louk.navisite.net/web/ftp/pub/techsupport/mouse/setpoint651_smart.exe

http://logitech-louk.navisite.net/web/ftp/pub/controldevices/unifying/unifying210.exe

http://logitech-louk.navisite.net/web/ftp/pub/mouse/scroll_app_smart_4.00.33.exe

 

 

Philip Yip

 

Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

Umrk
Bronze

RE: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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Thanks for all the replies. During my search for updated drivers and firm ware updates, my machine became horribly infected by all sorts of malware. You see my problem is that I bought my machine (XPS 420) with Vista 32 bit installed. The drivers and firmware updates provided by Dell are al listed as being for a machine whose OS is Vista. Well, now I am running Windows 7 64 bit, and after my last experience, I want to update my pc using a trusted source. Any ideas?
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Philip_Yip
Diamond

RE: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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Try these here, I pulled together the driver set not too long ago:

http://dellwindowsreinstallationguide.com/driver-sets/xps-desktops/xps-420-windows-7-64-bit/

Philip Yip

 

Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

Umrk
Bronze

RE: Just upgraded my XPS 420 to Win 7 64 - But where are the drivers?

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Natakuc4, Wow, thank you for link. I am curious to know what the Windows 7 64 bit drivers are not available when I run Dell's auto detect? All that I see are Vista drivers, which may work, but I am not going to try and find out if they do. Anyway, I will give this a shot and report the results. Thanks Again! UMRK
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