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3866
February 7th, 2005 22:00
McAfee Update.com Task Scheduler
I just recently purchased a Dimension 8400 with Windows XP Service Pack 2. McAfee Security Center was previously installed. While looking through the Windows Directory (sorted by date), I noticed a file named SchedLgU (text file). It contains the following: "McAfee.com Update Check (user currently logged on) .job" (mcupdate.exex) ERROR. The attempt to retrieve account information for the specified task failed; therefore, the task did not run. Either an error occurred, or no account information existed for the task. The specific error is 0x8004130f: No account information could be found in the Task Scheduler security database for the task indicated.
I then went to Control Panel, Performance and clicke on Scheduled Tasks. I found McAfee update.com entries for all four (4) of the users of this computer. Each task was scheduled for EVERY 5 minutes for 24 hours a day. A little excessive? I then deleted all scheduled tasks and went to the McAfee Security Center - Updates - and checked Disable Security Updates. However, whenever a family member logs onto the computer, a new McAfee update.com scheduled task occurs with the above configuration of 5 minutes for a 24-hour period. If I change it to reflect a Weekly update, when you log back on, it creates yet another with the default of 5 minutes/24 hours. I will manually update McAfee, I don't need to be reminded by a program.
I have unsuccessfully attempted to communicate with McAfee's Live Technician, who seems to follow a "script" and obviously not reading what information I provide. They have recommended uninstalling all of McAfee - seems as though that is their "default" solution for everything.
Any thoughts by anyone? I have thought about using MSCONFIG, and unchecking the Mcupdate.exe under the Startup list to see if that might help. However, I thought I would see if anyone else may have experienced this occurrence prior to doing that.
Thanks.
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sheppardwk
12 Posts
0
February 9th, 2005 19:00
Here is what I found on the McAfee Message Boards - essentially, McAfee has a program that resets the Autoupdate feature (5 minute intervals for a 24-hour period) every time the computer is booted, regardless of whether you change the settings or not!
http://forums.mcafeehelp.com/viewtopic.php?p=168666#168666