McAfee Virus Scan Online Problem - Script Error When trying to Configure

Question

I just renewed my McAfee subscription and now I am unable to configure for automatic scanning.

I get a script error: "The Data area passed to a system call is too small"

I called McAfee and they told me to remove McAfee schedules using system tools. This didn't solve the problem so they now tell me that its a Windows problem and I should contact my system vendor to "allocate more space to the data pass area".

If anyone has heard of this or has a solution .. please advise.

TaiDory · Answer

Has there been any answer on this yet?  I am getting the same thing too, and would like to be able to reschedule it to a different time.  Thank you.

TaiDory · Answer

Thank you for answering...But no, can't even get pass the page of putting the time in, once I click on the box to change the time, the message comes in...sooooo, what does one do?

JMVP · Answer

Does your user account have a password set?

TaiDory · Answer

Yes, for sure.  I totally understand you.  But the message comes in once I clicked on the 'Scheduled Scan,' so no matter what I can't do anything anyway, see?

JMVP · Answer

Most sceduled third-party tasks don't work unless the user's logon account (not the Mcafee account) has a password set. Adding a password to an account takes effect immediately for switch user logins, but isn't recognized by the schedule manager until after restarting.
If you prefer not to have a password, or setting one and restarting doesn't work, the workaround seems to be: remember to manually check for updates (the 'Updates...' option when right-clicking on the McAfee icon in the systm tray). If Mcafee has a better solution, I'm not paying them $40 per call for their tech non-support...

Koor · Answer

I'm having this same problem and I really don't want to add passwords to my computer.  Anyone have any ideas?

Windows General

McAfee Virus Scan Online Problem - Script Error When trying to Configure

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