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My recovery media is screwed, and my computer's too
I was in Dell data recovery (not in windows already, but from the boot'd beggining), and the external HD I was using to do a factory restore was taken off, in the system restore process, and the computer, shut down,
Now, when doing the same steps, an error pops up at preparing disc, in the system restore process. it reads: There was an error during the data copy from your restoring media. Please verify your restoration media, reinsert it and select reboot with factory configurations, in advanced options (Translated from PT by myself, so, the EN version may be different.)
But, when doing that, the same error appears.
Please, help. What should I do?
Philip_Yip
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November 15th, 2015 09:00
Model of Dell and version of Windows?
prakashtwin
1 Message
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November 20th, 2015 14:00
I have the same issue with my laptop and the service tag number is <ADMIN NOTE: Service tag removed per privacy policy>
Kindly help me with the process to reinstall my OS. I am replacing my hard disk due to the failed HDD.
Thanks.
DELL-Prajwal Sh
395 Posts
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November 20th, 2015 18:00
Hi,
Thank you for writing to the Dell Community.
Please find the detailed instructions for Windows Re-installation from the link below:
http://www.dell.com/support/article/us/en/19/SLN130027/EN
Philip_Yip
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November 20th, 2015 19:00
Okay that's an Inspiron N5010 and the warranty expired on the 15th of August 2011. It came with Windows 7 Home Premium. This means you can Download the Windows 10 TH2 .iso and input the product key from your COA (under the battery compartment) to Clean Install Windows 10 Home see here for more details:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-10-th2-tutorial-videos/