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NTVDM startup error
I've been running a DOS program and a Windows 3.1 (16bit) program under XPPro, Service Pack 2 on a DELL Dimension 4700. Recently a popup window with following error message appears
"NTVDM.EXE has encountered a problem and needs to close. We are sorry for this inconvenience."
The technical message accompanying the Win 3.1 startup error is as follows:
"16 bit Windows Subsystem
C:\DOCUME~1\MIKESR~1\LOCALS~1\Temp\. A temporary file needed for initialization could not be created
C:\DOCUME~1\MIKESR~1\LOCALS~1\Temp\. A temporary file needed for initialization could not be created
or could not be written to. Make sure the directory path exists, and disk space is available.
Choose close to terminate the application
The following files will be included in this report.
C:\WINDOWS\TEMP\463b_appcompat.txt"
C:\WINDOWS\TEMP\463b_appcompat.txt"
The technical message accompanying the DOS program startup error is as follows:
"The following files will be included in this report
C:\DOCUME~1\MIKESR~1\LOCALS~1\Temp\ec5f_appcompat.txt."
C:\DOCUME~1\MIKESR~1\LOCALS~1\Temp\ec5f_appcompat.txt."
I've run scans and have no viruses.
I've tried various things suggested in MSFT news group and been unable to solve it.
If anyone on the DELL forum is familiar with this issue I'd much appreciate their advice on a fix.
Many Thanks
Lome 32
tgsmith
2.9K Posts
0
October 31st, 2006 06:00
lome32
11 Posts
0
October 31st, 2006 12:00
lome32
11 Posts
0
November 4th, 2006 16:00
MYM 12 DOS ERROR INFORMATION
Application exception occurred:
App: C:\WINDOWS\system32\ntvdm.exe (pid=4896)
When: 11/4/2006 @ 10:45:07.531
Exception number: c0000005 (access violation)
Extracted from Running Task List
4896 ntvdm.exe
4084 dwwin.exe
5400 drwtsn32.exe
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
function: ntdll!KiFastSystemCallRet
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntvdm.exe -
ChildEBP RetAddr Args to Child
0205fe58 7c802532 00000078 0000000a 00000000 ntdll!KiFastSystemCallRet
0205fe6c 0f0345a0 00000078 0000000a 02752638 kernel32!WaitForSingleObject+0x12
0205fea0 0f01a4bd 00000a28 0205fee4 0f00ccf5 ntvdm!WaitIfIdle+0x5d
0205feac 0f00ccf5 00000003 02750bb0 00000094 ntvdm!setCL+0xabf
0205fee4 0f00f4c2 00000003 02750bb0 02750bf0 ntvdm!setDI+0x180b
0205ffc0 7c816fd7 00370033 00380037 7ffde000 ntvdm!IsCdRomFile+0x1103
0205fff0 00000000 0f00f34c 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
027aff84 0f03b788 03010301 03010301 00000000 ntdll!KiFastSystemCallRet
027affb4 7c80b683 00000000 03010301 03010301 ntvdm!host_simulate+0x61bd
027affec 00000000 0f03b759 00000000 00000000 kernel32!GetModuleFileNameA+0x1b4
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
028eff68 0f00dd18 0000d4d0 00000000 00000030 ntdll!KiFastSystemCallRet
028eff84 0f012046 00000000 00000030 00000000 ntvdm!setDL+0x8d
028effb4 7c80b683 00000000 00000000 00000030 ntvdm!setAH+0x4cd
028effec 00000000 0f011fdf 00000000 00000000 kernel32!GetModuleFileNameA+0x1b4
END DR WATSON DOS ERROR TRACE PROGRAM Managing your Money 12 (MYM 12)
lome32
11 Posts
0
November 4th, 2006 16:00
WIN 3.1 address book 4 ERROR INFO (DR WATSON)
Application exception occurred:
App: C:\WINDOWS\system32\ntvdm.exe (pid=4912)
When: 11/4/2006 @ 10:45:24.328
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: DELL
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 3 Stepping 4
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Multiprocessor Free
Registered Organization:
Registered Owner: Mike Sr
Task Manager running processes
4912 ntvdm.exe
2232 dwwin.exe
4960 drwtsn32.exe
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\WOW32.dll -
function: WOW32!W32Dispatch
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
ChildEBP RetAddr Args to Child
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntvdm.exe -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
ChildEBP RetAddr Args to Child
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\faultrep.dll -
ChildEBP RetAddr Args to Child
*** WARNING: Unable to verify checksum for C:\Program Files\Logitech\Desktop Messenger\8876480\7.2.0.157-8876480SL\Program\temp\IadHide5.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Logitech\Desktop Messenger\8876480\7.2.0.157-8876480SL\Program\temp\IadHide5.dll -
function: IadHide5!MyCBTProc
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
02c5ffec 00000000 100014b0 02c11fc8 00000000 IadHide5!MyCBTProc+0x24d
END DR WATSON ON WIN 3.1 PROGRAM, ADDRESSBOOK 4
tgsmith
2.9K Posts
0
November 5th, 2006 17:00
lome32
11 Posts
0
November 6th, 2006 19:00
Double-click on C:
Look for "WINNT" or "WINDOWS". Remember which one you saw.
Start -> Run
Type in notepad c:\winnt\system32\autoexec.nt
If you saw "WINDOWS" instead of "WINNT" use notepad c:\windows\system32\autoexec.nt
Look for these lines:
REM Install network redirector
lh %SystemRoot%\system32\nw16
lh %SystemRoot%\system32\vwipxspx
File -> Save
Close Notepad – You are done! (AND YES, I WAS! MYM STARTED NORMALLY WITHOUT NTVDM ERROR.